Senior Manager, Customer Experience Lead

Lead the Way in Retail ExcellenceWe are seeking an inspirational Store Manager to drive retail excellence, deliver strong sales results, and provide an engaging customer experience. The ideal candidate will have a passion for beauty retail and people leadership, with experience in controlling and meeting sales and performance targets.About the RoleThis is a...

About CepheidCepheid is a leading provider of molecular diagnostics solutions that improve healthcare outcomes. Our mission is to accelerate the real-life impact of tomorrow's science and technology.Job SummaryWe are seeking a Senior Manager Customer Care Sales Europe to lead our customer care sales efforts in Europe. The successful candidate will be...

Customer Support Manager Job DescriptionWe are looking for a highly skilled and experienced Customer Support Manager to lead our customer support team in delivering exceptional customer service and support.Key Responsibilities:Lead and manage a team of customer support representatives to ensure timely and effective resolution of customer inquiries and...

COS Store Manager RoleAs a COS Store Manager, you will be responsible for leading a team of sales assistants to achieve excellent standards of customer service. You will be the face of our brand, providing a high level of service to our customers through styling advice, product knowledge, and store experience.Key Responsibilities:Leading a team of sales...

Senior Manager, Accounting LeadAs a Senior Manager, Accounting Lead at Booking, you will be responsible for leading the accounting activities across all FinTech Accounting Financial Close teams. This role requires close collaboration with senior stakeholders within Finance and the business unit, ensuring timely and accurate financial reporting.Key...

About the RoleWe are seeking a highly skilled Customer Experience Manager to join our team at Zenchef. As a Customer Experience Manager, you will be responsible for delivering exceptional customer experiences through both real-time and asynchronous communication.Key ResponsibilitiesRepresent our brand with warmth and expertise, ensuring every customer...

At ING Bank, we are currently looking for a Senior Customer Journey Lead to join our Customer Experience team.

Customer Service Insights Manager, EMEA - LeadWe are looking for a highly motivated and experienced Customer Service Insights Manager to lead our EMEA team. As a key member of our customer service organization, you will be responsible for analyzing customer feedback and data to identify trends and opportunities for improvement.Key Responsibilities:Analyze...

BeBee Professionals is looking for a Customer Experience Manager to develop and maintain relationships with clients, provide customer service, and ensure customer satisfaction. The ideal candidate will have excellent communication and interpersonal skills, be highly organized, and have a strong customer service background.Key Responsibilities:Develop and...

Senior Manager - B2B Practice LeadWe are seeking a seasoned Senior Manager to lead our B2B practice, driving commercial growth and strategy for our clients. As a key member of our team, you will leverage your expertise in commercial strategy, marketing, pricing, and sales to deliver high-impact projects and develop top-line and growth strategies for our...

About the RoleThe Head of Customer Experience Benelux will be responsible for leading and scaling the customer service operations to drive customer satisfaction, retention, and growth. This role will oversee the Onboarding, Support, Key Accounts and Strategic Account Management teams, working closely with product and sales teams to increase Net Revenue...

Job DescriptionWe are seeking an experienced Customer Service Team Lead to join our team at Cartier. As a Senior Ambassador, you will play a key role in leading and managing a team of customer service representatives.ResponsibilitiesDevelop and implement strategies to improve customer satisfaction and loyaltyLead and manage a team of customer service...

Knab, a pioneer in digital banking, seeks a seasoned professional to spearhead customer experience innovation. The ideal candidate will possess at least 6 years of relevant working experience, preferably in an IT development area.About KnabFounded with the mission to revolutionize financial services, Knab has made significant strides in creating innovative...

Job Title: Senior Customer Experience AnalystAbout the Role:We are seeking a highly skilled Senior Customer Experience Analyst to join our team at Instapro Group. As a key member of our operations team, you will play a pivotal role in enhancing customer satisfaction and operational productivity through data-driven insights.Key Responsibilities:- Analyze...

Job Title: Senior Manager Retail Differentiated FormatsAs a Senior Manager Retail Differentiated Formats, you will be responsible for leading the strategy, operations, and development of our Special Format Stores that operate under unique, non-standard formats. You will drive innovation and ensure these stores align with our global brand vision while...

Job Title: Senior Manager, Quality Assurance LeadJob Summary:We are seeking a highly skilled Senior Manager, Quality Assurance Lead to join our team at Santen. As a key member of our quality management team, you will be responsible for leading and managing activities and projects related to the development, standardization, implementation, monitoring, and...

Transformative Role in a Dynamic SaaS CompanyFoleon, a pioneering content creation platform, seeks an ambitious Digital Content Experience Manager to spearhead the commercial GTM strategy in alignment with the product organization and senior leadership team.This is an excellent opportunity for a strategic, analytical thinker with exceptional verbal and...

**About Software Improvement Group**We are an ambitious global technology and consultancy firm delivering independent software quality assurance solutions. Our mission is to make the world a better place by helping developers and organizations create qualitatively better software.**Job Description**As a Senior Customer Success Manager at Software Improvement...

About the Role:We are seeking a highly skilled and experienced Head of Customer Experience to lead our customer service operations in the Benelux region. As a key member of our team, you will be responsible for driving customer satisfaction, retention, and growth through strategic initiatives and team leadership.Key Responsibilities:Develop and implement...

Main Responsibilities:As a Customer Service Team Lead at Cartier, you will be responsible for managing and leading a team of approximately 15 multilingual Ambassadors. Your primary goal will be to ensure that the team delivers an excellent customer service experience in line with defined KPIs and Cartier standards.Key Responsibilities:- Foster a culture of...