Customer Service Representative

7 dagen geleden


Amsterdam, Noord-Holland, Nederland Undutchables Voltijd € 2.600 - € 3.400
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues they may have.

Your primary goal will be to turn our customers into loyal fans by delivering top-notch service, showcasing your passion for men's fashion, and providing personalized solutions that meet their needs.

Key responsibilities include:

  • Responding to customer inquiries via phone, email, and chat
  • Providing product information and recommendations
  • Resolving customer complaints and issues in a professional and timely manner
  • Working collaboratively with colleagues to achieve team goals

We are looking for someone who is fluent in both German and Dutch, has a strong passion for service and personal contact, and has experience in customer care. If you are proactive, enthusiastic, and always positive, with a knack for thinking creatively and empathizing with customers, we want to hear from you

The ideal candidate will have a minimum of 2 years' experience in customer-facing roles, preferably in the fashion industry. You should be comfortable working in a fast-paced environment and be able to think on your feet to resolve complex customer issues.

In return for your hard work and dedication, we offer a competitive salary, travel allowance, holiday pay, and a market-based pension scheme. You'll also enjoy a fun and dynamic team culture, opportunities for growth and development, and a chance to make a real impact on our customers' experiences.



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