Front Desk Ambassador

2 dagen geleden


Amsterdam, Nederland The Lancaster Hotel Amsterdam Voltijd

About the Opportunity

We are seeking a dynamic and service-oriented individual to join our team as a Front Desk Ambassador at The Lancaster Hotel Amsterdam. This is an exciting opportunity to provide exceptional guest experiences and be part of a vibrant and diverse community.

Key Responsibilities:

  • Be the first point of contact for guests, providing warm and personalized welcome and assistance throughout their stay.
  • Ensure seamless check-in and check-out processes, handling any issues or concerns with professionalism and empathy.
  • Offer insider knowledge and recommendations to help guests make the most of their time in Amsterdam.
  • Collaborate with colleagues to ensure all guest needs are met, and every interaction leaves a lasting positive impression.

Requirements:

  • A strong customer-centric mindset and excellent communication skills.
  • Fluency in Dutch and English, with additional languages being a plus.
  • Previous experience in hospitality, preferably in a similar role.
  • Availability to work flexible shifts, including mornings and evenings.

What We Offer:

  • A competitive salary based on industry standards, ranging from €25,000 to €35,000 per year.
  • A comprehensive benefits package, including collective insurances and travel allowance.
  • The opportunity to work in a dynamic and supportive team environment.
  • Ongoing training and development opportunities to enhance your skills and career prospects.

Join our team at The Lancaster Hotel Amsterdam and become a part of a company that values equality, diversity, and inclusivity. We look forward to welcoming you


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