Senior Director, Professional Services
2 maanden geleden
We are seeking a highly experienced Senior Director to lead our Professional Services team in EMEA. As a key member of our leadership team, you will be responsible for providing strategic direction and oversight to our TMS (Transport Management) function.
Key Responsibilities:- Provide strategic leadership and direction to the EMEA TMS function, including project governance and issue resolution.
- Lead the implementation of business plans and provide overall direction to the Services team.
- Work closely with EMEA Sales leadership to ensure the success of the TMS business.
- Oversee existing customer base, monitor upgrade reviews, and provide industry expertise to clients.
- Develop scheduling commitments to internal and external customers and achieve those commitments.
- Maintain a high degree of emotional intelligence and interpersonal skills to effectively engage with C-level executives.
- Bachelor's degree or equivalent business experience.
- Subject matter expert within the software implementation field with proven consulting expertise.
- Cloud/Saas implementation software subject matter expert.
- Proven end-to-end sales through to implementation experience.
- Resource planning and management experience with supply chain systems and software implementations.
- Excellent analytical, problem-solving, and communication skills.
- Strong engagement management and influencing skills.
- A high degree of emotional intelligence with external and internal interpersonal situations.
- Ability to read, analyze, and interpret complex documents.
- Ability to respond effectively to sensitive inquiries or complaints.
- Ability to write speeches and articles using original or innovative techniques or style.
- Ability to present and deliver a compelling and persuasive argument on controversial or complex topics to top management, public groups, and/or boards of directors.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a challenging role, please submit your application.
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Senior Director, Professional Services
2 maanden geleden
Utrecht, Utrecht, Nederland Manhattan Associates VoltijdSenior Director, Professional ServicesWe're seeking a seasoned leader to drive the success of our EMEA TMS function. As Senior Director, Professional Services, you'll provide strategic leadership and direction to our Services team, working closely with EMEA Sales leadership to ensure the success of our TMS business.Key Responsibilities:Establish and manage...
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Senior Director, Professional Services
2 maanden geleden
Utrecht, Utrecht, Nederland Manhattan Associates VoltijdJob Title: Senior Director, Professional ServicesWe are seeking a highly experienced Senior Director to lead our Professional Services team in EMEA. As a key member of our leadership team, you will be responsible for providing strategic direction and oversight to our Services team, ensuring the successful delivery of our Transport Management solutions to our...
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Senior Director, Professional Services
2 maanden geleden
Utrecht, Utrecht, Nederland Manhattan Associates VoltijdJob Title: Senior Director, Professional ServicesWe are seeking a highly experienced Senior Director to lead our Professional Services team in EMEA. As a key member of our leadership team, you will be responsible for providing strategic direction and oversight to our Services team, ensuring the successful delivery of our Transport Management solutions to our...
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Senior Director, Professional Services
2 maanden geleden
Utrecht, Utrecht, Nederland Manhattan Associates VoltijdJob Title: Senior Director, Professional ServicesWe are seeking a highly experienced Senior Director to lead our Professional Services team in EMEA. As a key member of our leadership team, you will be responsible for providing strategic direction and oversight to our Services team, ensuring the successful delivery of our Transport Management solutions to our...
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Global Professional Services Director
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