IT Support Specialist: Technical Infrastructure Expert
4 weken geleden
Bose Professional, a leading company in the professional audio industry, is seeking an IT Support Specialist to join its team. This role will be responsible for providing technical support to users worldwide, with primary focus on offices and users within their designated region.
As an IT Support Specialist, you will be the first point of contact for end-users experiencing technical issues with workstations, phones, and core applications. You will troubleshoot and resolve hardware and software problems in a timely manner, ensuring minimal disruption to business operations.
The successful candidate will have extensive experience in IT support, endpoint, network, and application administration and troubleshooting. They will possess expert knowledge of Microsoft products, including Windows and Office 365, as well as experience with AWS, Azure, and Meraki administration.
You will work closely with the Managed Services Provider and other engineering teams to implement ongoing improvements throughout the business. Additionally, you will be responsible for maintaining and creating device configuration policies in JAMF and Intune, ensuring that devices remain compliant with regular security patching and corporate security policies.
This is a full-time position based in Amsterdam, Netherlands, with hybrid work arrangements. The salary for this role is approximately €55,000-€65,000 per annum, depending on experience. We offer excellent customer service and communication skills, with a focus on delivering a positive user experience.
We are an equal opportunity employer and value diversity in the workplace. If you are a motivated and experienced IT professional looking for a new challenge, please apply for this exciting opportunity.
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