Customer Experience Representative

1 week geleden


Amsterdam, Noord-Holland, Nederland MR MARVIS Voltijd
About MR MARVIS

MR MARVIS is a fast-growing clothing brand based in Amsterdam, dedicated to designing high-quality shorts and pants for men. Our mission is to become the number one shorts brand worldwide.

We're a group of young, talented people who are passionate about providing exceptional customer service every day. We believe in nurturing an inclusive environment for all our employees, regardless of their background, culture, or perspective.

Job Description

As a Customer Experience Agent at MR MARVIS, you will be responsible for delivering a first-class service to our customers. Your tasks will include:

  • Daily customer support via email, phone, chat, and social media
  • Identifying creative ways to delight our customers and exceed industry standards
  • Processing returns and reviews on Trustpilot or other portals
  • Providing customer feedback to the company to improve the customer experience

We're looking for someone who is highly proficient in spoken and written German and English, with excellent communication skills. You should be available to work at least 16 hours per week, including at least 8 hours regularly during the weekend.

Required Skills and Qualifications

To succeed in this role, you'll need:

  • Registration and residency in the Netherlands (mandatory)
  • Excellent language skills in German and English (ideally native speaker in German, fluent in English)
  • A 'can-do' attitude and a passion for delivering exceptional customer service
Benefits

We offer a competitive salary of €16.08 per hour, plus bonus opportunities up to 10% per month. You'll also receive:

  • All the equipment you need, including a MacBook
  • A daily fresh lunch provided by MR MARVIS
  • Travel allowance if you live outside Amsterdam
  • An inspiring office near the Amstel Hotel
  • Cool team events and Friday afternoon drinks
  • Wellbeing budget to use for Swapfiets or other gyms
  • Free unlimited access to Open Up (coaching/psychologist platform) and Meditation Moments (meditation app)
  • 25% discount on all MR MARVIS products

MR MARVIS is an equal opportunity employer, committed to fostering a diverse and inclusive environment for all our employees.



  • Amsterdam, Noord-Holland, Nederland Lemonade Voltijd

    About the RoleWe're seeking a highly motivated and empathetic Customer Experience Representative to join our French Market team. As a customer-centric tech company, we're committed to delivering a smart, instant, and delightful insurance experience. In this role, you'll provide surprisingly delightful customer care to our customers, working alongside some of...


  • Amsterdam, Noord-Holland, Nederland Roularta Media Nederland Voltijd

    We are seeking a Customer Service Representative to join our team.As a Customer Service Representative, you will be the first point of contact for our customers, responding to inquiries and resolving issues in a timely and professional manner.Key responsibilities include:Responding to customer inquiries via phone, email, and chatResolving customer complaints...


  • Amsterdam, Noord-Holland, Nederland Elementis Voltijd

    Job Title: Customer Fulfillment RepresentativeJob Summary: We're seeking a detail-oriented Customer Service Representative to provide exceptional customer experiences.Key Responsibilities:Order Management: Process customer orders, consignment releases, and billing.Communication & Issue Resolution: Handle calls and escalate critical issues.Financial...


  • Amsterdam, Noord-Holland, Nederland Intralox Voltijd

    Customer Service RepresentativeIntralox is seeking a skilled Customer Service Representative to join our global team. Based at our EMEA facility in Hoofddorp, the successful candidate will be a positive, conscientious team player with a track record of delivering service excellence in an international commercial environment.Key Responsibilities:• Provide...


  • Amsterdam, Noord-Holland, Nederland Undutchables Voltijd

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're looking for a talented Customer Service Representative to join our team at Undutchables.About the RoleAs a Customer Service Representative, you will be the face of our brand,...


  • Amsterdam, Noord-Holland, Nederland beBee Professionals Voltijd

    We are seeking a Customer Service Representative to provide exceptional support to our customers. The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong customer service orientation.The successful candidate will be responsible for:Providing customer service and technical support to our customersResolving...


  • Amsterdam, Noord-Holland, Nederland Undutchables Voltijd

    Customer Service RepresentativeAre you ready to take your customer service skills to the next level? We're looking for a talented Support Professional to join our team at Undutchables. As a Customer Service Representative, you will be the face of our brand, providing exceptional service to our customers through phone, email, and chat. You will work closely...


  • Amsterdam, Noord-Holland, Nederland Temper Voltijd

    About the RoleWe are looking for a highly motivated and experienced Customer Service Representative to join our team at Temper.As a Customer Service Representative, you will be the primary point of contact for our customers, providing top-notch support and ensuring that their needs are met.You will work closely with our team to resolve customer issues,...


  • Amsterdam, Noord-Holland, Nederland beBee Professionals Voltijd

    Customer Service Role OverviewWe are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include responding to customer inquiries, resolving complaints, and providing product information. The ideal candidate will possess excellent communication and interpersonal skills, as well as a strong...


  • Amsterdam, Noord-Holland, Nederland Undutchables Voltijd

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? We're looking for a skilled Customer Service Representative to join our team at Undutchables. As a key member of our customer service team, you will be responsible for providing top-notch support to our customers via phone, email, and chat.Key...


  • Amsterdam, Noord-Holland, Nederland Cross Border Talents Voltijd

    We are seeking a highly motivated Customer Service Representative to join our team in various locations across Europe.As a Customer Service Representative, you will be responsible for providing excellent customer service and support to clients via phone, email, or chat.The ideal candidate will have strong communication skills, be fluent in German or Dutch,...


  • Amsterdam, Noord-Holland, Nederland H&M Group Voltijd

    Company Overview &Other Stories is a dynamic fashion brand within the H&M Group, offering a wide range of stylish and affordable clothing, shoes, bags, accessories, and beauty products for women. Our creative ateliers in Paris, Los Angeles, and Stockholm design unique and diverse fashion collectives with a focus on quality and attention to detail. We...


  • Amsterdam, Noord-Holland, Nederland Bloom & Wild Voltijd

    About this roleWe're looking for a skilled and compassionate Customer Service Representative to join our team at Bloom & Wild. As a Customer Service Representative, you'll be the first point of contact for our customers, providing exceptional support and resolving their queries efficiently.Responsibilities Respond to customer inquiries via phone, email, or...

  • Sales Representative

    3 weken geleden


    Amsterdam, Noord-Holland, Nederland 247 Drive Voltijd

    Key ResponsibilitiesAs a Sales Representative, you will be responsible for developing and maintaining strong relationships with current and potential customers. Your primary goal will be to increase sales revenue and expand our customer base.· Develop and execute sales strategies to meet and exceed sales targets.· Build and maintain strong relationships...


  • Amsterdam, Noord-Holland, Nederland LYNX Amsterdam Voltijd

    Customer Service Role for Finnish ClientsWe are seeking a highly skilled Customer Service Representative to join our team at LYNX Amsterdam. As a Customer Service Representative, you will play a key role in serving our clients, providing exceptional service and support to our Finnish-speaking customers.Your main responsibility will be to answer customer...


  • Amsterdam, Noord-Holland, Nederland Bloom & Wild Voltijd

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Service team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring that our customers have a positive experience with our company.Key...


  • Amsterdam, Noord-Holland, Nederland Trivium Packaging Voltijd

    Customer Service RepresentativeAbout the Role:As a Customer Service Representative at Trivium Packaging, you will be responsible for managing the daily order-to-cash process with customers. Key activities include customer data processing, order entry and management, delivery handling, inbound customer inquiries, and coordination with supply chain.Key...


  • Amsterdam, Noord-Holland, Nederland Virtuagym B.V. Voltijd

    About the RoleVirtuagym B.V. is seeking a highly skilled and experienced Customer Service Representative to join our team as a key player in the growth and development of our European client base.As a Customer Service Representative, you will be responsible for providing exceptional customer support to our clients across the DACH region, ensuring their...


  • Amsterdam, Noord-Holland, Nederland Page Personnel Voltijd

    About the Role: We are seeking a skilled Customer Service Representative to join our team at Page Personnel. In this key position, you will play a vital role in delivering exceptional customer experiences and ensuring the satisfaction of our customers.Key Responsibilities:Customer Engagement: You will engage with customers via phone, email, and chat to...


  • Amsterdam, Noord-Holland, Nederland LYNX Amsterdam Voltijd

    Customer Service Representative Finland JobAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at LYNX Amsterdam. As a Customer Service Representative, you will play a key role in providing exceptional customer service to our Finnish clients.Key ResponsibilitiesProvide high-quality customer service to Finnish...