Agency Relations Manager

2 maanden geleden

Amsterdam, Noord-Holland, Nederland Foleon Voltijd

Are you prepared to shape the future?

Foleon stands at the forefront of content creation, offering a dynamic platform that empowers business teams to swiftly and effectively generate captivating content experiences. Our mission is to enhance customer journeys with unparalleled intelligence.

With operations in multiple global locations, we proudly support over 1,200 B2B brands worldwide.

We cherish individuals who are daring, ambitious, collaborative, and focused on customer satisfaction. We seek team members who can balance hard work with enjoyment, fostering a strong sense of community and purpose.

If you aspire to advance your career within a rapidly expanding international tech company, you’ve found the right opportunity.

Your Mission

The Foleon platform is utilized by marketing and communication teams, as well as creative agencies, to craft interactive content for their clientele. As our Agency Partner Manager, you will be responsible for onboarding, retaining, and expanding our customer base within this sector.

Your Responsibilities

  • Oversee approximately 150+ accounts of our agency partners.
  • Facilitate the successful onboarding of new agency clients.
  • Inspire and guide agencies to maximize their subscription benefits.
  • Conduct monthly webinars to engage with your accounts effectively.
  • Establish meaningful relationships with your customer base.
  • Identify and secure expansion opportunities.
  • Maintain a comprehensive understanding of the product and discuss relevant features with customers based on their specific business needs.
  • Participate in marketing initiatives focused on our agency partners.
  • Ensure healthy retention rates for your accounts.
  • Key metrics you will influence include Gross Revenue Retention (GRR), Net Retention Revenue (NRR), onboarding time to value, and adoption metrics, such as the number of Foleon Docs created over time.

Your Skills & Competencies

  • Results-oriented.
  • Strong sense of ownership.
  • Analytical mindset.
  • Industry knowledge.
  • Effective communication.
  • Relationship-building expertise.

Your Qualifications

  • Minimum of 3 years of experience in partner-facing, quota-carrying roles in business development, strategic alliances, or account management within SaaS organizations.
  • Demonstrated success in cultivating long-term partnerships.
  • Solid understanding and experience working with regional partners, resellers, or solution partners.
  • Ability to adjust working hours to accommodate customer time zones as needed.
  • In-depth knowledge of the business model and operations of creative agencies.
  • Fluency in Dutch and English.

What We Offer:

  • Be part of a high-caliber team in the content creation sector.
  • Collaborate with a flexible and adaptable group for collective growth.
  • Appreciate the diverse backgrounds and values each individual contributes.
  • A flexible work environment that promotes productivity.

Benefits:

  • Hybrid working model.
  • Company pension plan.
  • Learning and development budget.
  • Transportation allowance.
  • 25 days of paid vacation.
  • Opportunity to work from abroad (up to 6 weeks).
  • Fitness benefits.
  • Access to mental health resources and counseling.
  • Volunteer day.
  • Apple equipment.
  • Company events and more.

For further insights, feel free to explore our platform for additional details.

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