Huidige banen gerelateerd aan Senior Service Desk Lead - Delft, Zuid-Holland - NCC Group
-
Senior Service Desk Lead
1 week geleden
Delft, Zuid-Holland, Nederland NCC Group VoltijdWe are seeking a skilled Senior Service Desk Analyst to lead our internal service desk team. This role will be responsible for providing technical support, leading the team towards a more mature operation, and ensuring excellent support to our stakeholders. Key responsibilities: Provide first/second line technical support for all incidents, service...
-
Senior Service Desk Lead
3 weken geleden
Delft, Zuid-Holland, Nederland NCC Group VoltijdAttention all service desk professionals We are seeking a Senior Service Desk Lead to join our internal service desk team. Are you someone who embodies service excellence as part of your personality and can you lead a team to higher echelons of success? If so, we want to hear from youYour role as Senior Service Desk LeadIn this role, you will be responsible...
-
Senior Service Desk Lead
3 weken geleden
Delft, Zuid-Holland, Nederland NCC Group VoltijdAt NCC Group, we are seeking a highly skilled Senior Service Desk Analyst to lead our internal service desk team. As a Senior Service Desk Analyst, you will be responsible for driving our service desk operation towards excellence, ensuring that our stakeholders receive top-notch support.Key ResponsibilitiesProvide first/second line technical support for all...
-
Senior Service Desk Lead
1 maand geleden
Delft, Zuid-Holland, Nederland NCC Group VoltijdSenior Service Desk AnalystWe are seeking a highly skilled and experienced Senior Service Desk Analyst to join our internal service desk team at NCC Group. As a Senior Service Desk Analyst, you will be responsible for leading our service desk team towards a more mature and refined operation that delivers excellent support to our stakeholders.Key...
-
Leading Cyber Security Service Desk Expert
4 dagen geleden
Delft, Zuid-Holland, Nederland NCC Group VoltijdCyber Security Service Desk Leadership RoleNCC Group is seeking a seasoned Senior Service Desk Analyst to join our internal service desk team. The ideal candidate will possess excellent communication and leadership skills, with a proven track record of identifying trends and implementing improvements.About the RoleIn this senior position, you will lead our...
-
Senior Technical Support Specialist
3 weken geleden
Delft, Zuid-Holland, Nederland NCC Group VoltijdAt NCC Group, we are seeking a highly skilled Senior Service Desk Analyst to join our internal service desk team. As a Senior Service Desk Analyst, you will be responsible for leading our service desk team towards a more mature and refined operation that delivers excellent support to our stakeholders.Key ResponsibilitiesProvide first/second line technical...
-
Senior Technical Support Specialist
2 weken geleden
Delft, Zuid-Holland, Nederland NCC Group VoltijdAbout the RoleWe are looking for a Senior Technical Support Specialist to join our internal service desk team.As a Senior Technical Support Specialist, you will be responsible for leading our service desk team towards a more mature and refined operation that delivers excellent support to our stakeholders.You will be the go-to person for resolving escalated...
-
IT Infrastructure and Service Desk Engineer Intern
2 weken geleden
Delft, Zuid-Holland, Nederland NCC Group VoltijdYour role as IT Infrastructure and Service Desk EngineerWe are looking for a dynamic and motivated individual to support our infrastructure and service desk teams. In this role, you will assist in creating new procedures and documentation, provide technical support, and participate in various projects.Key responsibilities:Assist in the development of...
-
IT Infrastructure and Service Desk Engineer Intern
3 weken geleden
Delft, Zuid-Holland, Nederland NCC Group VoltijdYour role as an IT Infrastructure and Service Desk Engineer InternWe are seeking a dynamic and motivated individual to support our infrastructure team and service desk team in ensuring the smooth and efficient functioning of our organization's IT systems.As an IT Infrastructure and Service Desk Engineer Intern, you will be responsible for creating new...
-
IT Infrastructure and Service Desk Engineer Intern
2 maanden geleden
Delft, Zuid-Holland, Nederland NCC Group VoltijdRole OverviewWe are seeking a highly motivated and dynamic individual to join our team as an IT Infrastructure and Service Desk Engineer Intern. In this role, you will support the infrastructure team and the service desk team to ensure the smooth and efficient functioning of the organization's IT systems.Key ResponsibilitiesAssist in the creation of...
-
IT Infrastructure and Service Desk Engineer Intern
4 weken geleden
Delft, Zuid-Holland, Nederland NCC Group VoltijdAbout the RoleWe are seeking a highly motivated and dynamic individual to join our team as an IT Infrastructure and Service Desk Engineer Intern. In this role, you will support the infrastructure team and the service desk team to ensure the smooth and efficient functioning of the organization's IT systems.Key ResponsibilitiesAssist in the creation of...
-
IT Infrastructure and Service Desk Engineer Intern Role
2 weken geleden
Delft, Zuid-Holland, Nederland NCC Group VoltijdAbout the RoleWe are seeking a skilled IT Infrastructure and Service Desk Engineer Intern to join our team at NCC Group. As a member of our infrastructure team, you will play a critical role in ensuring the smooth functioning of our organization's IT systems.Key ResponsibilitiesAssist in the creation of procedures and documentation for the Infrastructure...
-
IT Engineer Infrastructure and Service Desk Specialist
1 dag geleden
Delft, Zuid-Holland, Nederland NCC Group VoltijdCompany OverviewWe are Fox-IT, a leading cybersecurity company that contributes to making the world safer and more secure. Our mission is to create a safer future for individuals and organizations by providing innovative technical solutions.SalaryThe estimated annual salary for this position is €45,000 - €60,000 depending on experience and...
-
IT Infrastructure and Service Desk Engineer Intern
3 weken geleden
Delft, Zuid-Holland, Nederland NCC Group VoltijdJob SummaryWe are seeking a highly motivated and dynamic individual to join our team as an IT Infrastructure and Service Desk Engineer Intern. In this role, you will support the infrastructure team and the service desk team to ensure the smooth and efficient functioning of the organization's IT systems.Key ResponsibilitiesAssist in the creation of procedures...
-
Delft, Zuid-Holland, Nederland NCC Group VoltijdCompany OverviewFox-IT, part of NCC Group, is a global community of talented individuals working together towards a safer future. We stand for making the world safer and more secure by providing technical and innovative solutions to organizations where cyber security is highly important.SalaryWe offer a competitive salary as we aim to create an environment...
-
Senior Account Manager Baking
3 weken geleden
Delft, Zuid-Holland, Nederland DSM VoltijdJob Title: Senior Account Manager BakingWe are seeking a highly skilled Senior Account Manager Baking to join our team at DSM. As a Senior Account Manager Baking, you will be responsible for managing existing customer relationships and developing new business opportunities in the Baking industry.Key Responsibilities:• Take over responsibility and further...
-
Mechanical Lead Engineer
4 weken geleden
Delft, Zuid-Holland, Nederland Connetix VoltijdWij zoeken een Mechanical Lead EngineerWe zijn op zoek naar een ervaren Mechanical Lead Engineer met een sterke achtergrond in hydraulische systemen. Als Mechanical Lead Engineer zul je verantwoordelijk zijn voor het bieden van technische oplossingen om de vloot en apparatuur te onderhouden en te verbeteren.Je takenProject- en Teamcoördinatie: Je beheert...
-
Lead Mechanical Engineer Hydraulics
14 uur geleden
Delft, Zuid-Holland, Nederland TMC VoltijdAt TMC, we are seeking an experienced Lead Mechanical Engineer with a strong background in hydraulics to join our team. As a senior system developer, you will be responsible for the multidisciplinary mechanical team that focuses on optimizing existing mechanical equipment with hydraulic drive and control systems.The successful candidate will have a solid...
-
Service Desk Coordinator
4 weken geleden
Delft, Zuid-Holland, Nederland Galjema Detachering VoltijdFunctiebeschrijvingIn deze rol ben je het eerste aanspreekpunt voor klanten uit de chemische en life science industrie en andere afdelingen betreffende alle verzoeken met betrekking tot Systemen & Software-service in Nederland en ondersteun je het Belgische kantoor.Jouw taken zijn:eerste aanspreekpunt zijn voor klanten per telefoon of e-mailcontactpunt zijn...
-
Service Desk Coördinator
3 weken geleden
Delft, Zuid-Holland, Nederland Galjema Detachering VoltijdDit internationale bedrijf, gevestigd in het westen van het land, levert al sinds jaar en dag procesautomatisering voor grote industriële plants in de meest uiteenlopende branches.FunctiebeschrijvingIn deze functie ben jij eerste aanspreekpunt voor klanten uit de chemische en life science industrie en andere afdelingen betreffende alle verzoeken met...
Senior Service Desk Lead
2 maanden geleden
Senior Service Desk Analyst Role
We are seeking a highly skilled Senior Service Desk Analyst to join our internal service desk team at NCC Group. As a Senior Service Desk Analyst, you will be responsible for leading our service desk team towards a more mature and refined operation that delivers excellent support to our stakeholders.
Key Responsibilities
- Provide first/second line technical support for all incidents, service requests, tasks, and change requests;
- Support FoxIT/NCCGroup both remotely and on-site where necessary on a range of FoxIT/NCC Group services, systems, and equipment within agreed SLA timescales;
- Manage standard and escalated incidents, service requests, change requests, tasks, and project requests, ensuring they are handled in an effective manner and progressed to resolution;
- Proactively seek to resolve problems and escalate more complex issues to the appropriate team;
- Pre-build and maintain NCC Group hardware and dispatch to Client where necessary. You may be required to attend other sites for installs, testing, and training where necessary;
- Log and maintain details of all NCC Group hardware coming into and leaving the base office in the Asset Tracker sheet in accordance with the NCC Group Equipment Order and Dispatch process.
About Fox-IT
Fox-IT, or Fox, stands for making the world safer and more secure. We contribute to making society safer and more secure with our technical and innovative solutions. Our team consists of Red Team hackers, Blue Team defense specialists, highly skilled developers, trusted security consultants, and more. We continuously develop our individual skills and knowledge.
We are critical thinkers, naturally security paranoid, and thrive on development. We are part of NCC Group and work together with 2000 like-minded colleagues around the globe to create a safer world.
We aim to create an environment where everyone can reach their full potential. We work together, are brilliantly creative, embrace difference, and want you to join our mission.
Requirements
- You are a service desk professional with excellent communication and interpersonal skills;
- You have strong leadership skills and experience in a senior or lead service desk analyst role;
- You have a proven track record identifying trends, implementing improvements, and taking the service desk operation to the next level;
- You have a deep understanding of ITIL methodologies and implementing service excellence;
- You take ownership of your work and are committed to delivering a high-quality result.
Our Offer
You will work in a challenging and dynamic environment where you can make a difference and grow your skill-set. You will receive a competitive salary and benefits package, opportunities for training, certification, and career growth, and a supportive and collaborative team culture that encourages professional development.
