Amsterdam Guest Experience Specialist

5 dagen geleden


Amsterdam, Noord-Holland, Nederland Pulitzer Amsterdam Voltijd

We are true storytellers at Pulitzer Amsterdam, and our team is the beating heart of our hotel. We are motivated, passionate, and genuine people with service in our veins.

Are you a social and charming individual who can create everlasting memories for our guests? Do you have an extensive network in the city and a passion for going above and beyond to help guests discover both the iconic and hidden gems of Amsterdam?

Your Role:

  • Welcome guests warmly and assist them in discovering the best of Amsterdam.
  • Handle various requests, from booking tickets and making reservations to planning personalized day trips.
  • Collaborate with our concierge team to ensure smooth and efficient guest service.
  • Provide tailored recommendations to ensure every guest experiences the best of our city.

What We're Looking For:

  • Strong communication skills in Dutch and English, with a passion for guest service.
  • A team player who thrives in a fast-paced, international environment.
  • Flexibility to adapt to different situations and work dynamic shifts.
  • A 'Can Do' attitude, with knowledge of Opera systems being a plus.

What's in it for you?

  • A unique opportunity to experience Pulitzer Amsterdam as part of our introduction program (overnight stay with +1 including dinner, drinks & breakfast).
  • 6 complimentary nights a year at any Lore Group hotel.
  • Lore Group Employee & Immediate Family Rates.
  • Lore Group Friend and Family Rates.
  • 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery.
  • 50% discount in Lore Group restaurants and bars.
  • A monthly budget to spend on benefits platform Alleo.
  • Possibility to lease a bike.
  • 50% discount in restaurants & bars at 19 partner hotels in Amsterdam.
  • Free and unlimited appointments per year with a psychologist via OpenUp.
  • A monthly contribution to a pension scheme.
  • A monthly travel allowance.
  • A monthly clothing allowance (if applicable to your position).
  • A yearly shoe allowance.
  • Possibility to take part in a Dutch language course.
  • Freshly prepared meals in the canteen.
  • Discount on supplemental health insurances.

Estimated salary: €45,000 - €60,000 per annum, depending on experience.



  • Amsterdam, Noord-Holland, Nederland Corendon Hotels & Resorts Netherlands Voltijd

    Corendon Hotels & Resorts Netherlands - Job DescriptionWe are looking for a motivated and service-oriented individual to join our team as a Hotel Guest Experience Specialist at Corendon Hotel Amsterdam Schiphol Airport.Job OverviewThe Hotel Guest Experience Specialist plays a crucial role in ensuring that all public areas of the hotel are clean, tidy, and...

  • Guest Experience Ambassador

    2 weken geleden


    Amsterdam, Noord-Holland, Nederland art'otel Amsterdam Voltijd

    Company OverviewWe are a highly diverse organization with a strong focus on providing excellent service to our guests. Our team is committed to creating a welcoming environment where everyone feels included, regardless of their background or orientation.SalaryThe estimated annual salary for this position is €56,977.04, based on a full-time schedule and the...


  • Amsterdam, Noord-Holland, Nederland Sea Containers London Voltijd

    Company Overview:Pulitzer Amsterdam is a renowned hospitality establishment, offering an unparalleled experience to its guests. As a true storyteller, the company's beating heart is its dedicated team of professionals who deliver exceptional service.Salary and Benefits:We offer a competitive salary range of €35,000 - €45,000 per annum, depending on...


  • Amsterdam, Noord-Holland, Nederland Sofitel Legend The Grand Amsterdam Voltijd

    About Sofitel Legend The Grand AmsterdamWe are a five-star luxury hotel located in the heart of Amsterdam, offering a unique blend of historical flair and modern design. As part of AccorHotel's international chain, we strive to provide exceptional service and unforgettable experiences for our guests.Salary and BenefitsAs a Front Desk Agent at Sofitel Legend...


  • Amsterdam, Noord-Holland, Nederland Anantara Voltijd

    Role SummaryThe Guest Relations Manager is responsible for ensuring that all guests experience exceptional service during their stay. This includes overseeing the guest relations team, developing strategies to enhance guest satisfaction, and handling guest inquiries and feedback.Key ResponsibilitiesDevelop and implement guest satisfaction strategies to drive...


  • Amsterdam, Noord-Holland, Nederland Sea Containers London Voltijd

    About the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at Sea Containers London. As a Duty Manager, you will play a vital role in supporting our guest-facing colleagues and contributing to the creation of uniquely personalized guest journeys.Responsibilities:Provide operational support to front and back-of-house teams...

  • Front of House Trainee

    4 weken geleden


    Amsterdam, Noord-Holland, Nederland Marriott International Voltijd

    Unlock Your PotentialAre you passionate about delivering exceptional guest experiences? Do you thrive in a dynamic and fast-paced environment? As a Front of House Trainee at the Renaissance Amsterdam Hotel, you will have the opportunity to develop your skills and expertise in providing personalized services to our guests.Key Responsibilities:Provide warm...


  • Amsterdam, Noord-Holland, Nederland Stayokay Voltijd

    Stayokay is the largest hostel chain in the Netherlands, offering a unique experience to its guests. We are looking for a Cleanliness and Guest Experience Specialist to join our team.About StayokayWith 21 hostels across the country, Stayokay has been a leading player in budget accommodation for over 95 years. Our culture is built around three core values:...

  • Guest Experience Associate

    1 maand geleden


    Amsterdam, Noord-Holland, Nederland Marriott International, Inc Voltijd

    Job SummaryWe are seeking a skilled Guest Experience Associate to join our team. As a Guest Experience Associate, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and unique.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and efficient manner.Complete...

  • Hotel Security Officer

    1 week geleden


    Amsterdam, Noord-Holland, Nederland Sea Containers London Voltijd

    Job SummaryWe are seeking a skilled Hotel Security Officer to join our team at Pulitzer Amsterdam. As a key member of our security department, you will play a vital role in ensuring the safety and well-being of our guests and employees.About UsPulitzer Amsterdam is a 5-star hotel located in the heart of Amsterdam. We are known for our exceptional service and...


  • Amsterdam, Noord-Holland, Nederland Pulitzer Amsterdam Voltijd

    About Pulitzer AmsterdamAs a true storyteller, Pulitzer Amsterdam offers an exceptional dining experience in its 223 guest rooms, Pulitzer's Bar, café Pulitzer Garden, and modern-Dutch restaurant Jansz. Our team of motivated, passionate, and genuine people creates everlasting memories for our guests.Your Role in Our StoryWe are seeking a talented Dining...


  • Amsterdam, Noord-Holland, Nederland Pulitzer Amsterdam Voltijd

    We are true storytellers at Pulitzer Amsterdam, where every guest room, our timeless bar, café and modern-Dutch restaurant tell a unique story. Our team of motivated and passionate individuals with service in their veins creates everlasting memories for our guests.If you're a motivated and dynamic individual seeking valuable hands-on experience in an...


  • Amsterdam, Noord-Holland, Nederland Sea Containers London Voltijd

    At Pulitzer Amsterdam, we are true storytellers. Our home features 223 unique guest rooms, the timeless Pulitzer's Bar, café Pulitzer Garden, and the modern-Dutch restaurant Jansz., all sharing tales of our passion for hospitality.The heart of our team beats with motivation, passion, and genuineness. We are social and charming by nature, creating...

  • Front Desk Supervisor

    1 maand geleden


    Amsterdam, Noord-Holland, Nederland Rosewood Hotel Group Voltijd

    Job SummaryAs a Front Desk Supervisor at Rosewood Amsterdam, you will play a crucial role in ensuring our guests have a seamless arrival and departure experience. You will oversee the front desk team, acting as the manager on duty, and take ownership of guest relations.Key ResponsibilitiesGuest Experience:Greet and check in/out guests, ensuring compliance...


  • Amsterdam, Noord-Holland, Nederland THE ENTOURAGE GROUP Voltijd

    About the JobThe Duchess Amsterdam is seeking a highly skilled waiter to join their team. As a waiter, you will be responsible for providing exceptional dining experiences for guests. This role requires an individual who is passionate about hospitality, attentive to detail, and possesses excellent communication skills.Responsibilities• Ensure a safe dining...

  • Guest Service Manager

    4 weken geleden


    Amsterdam, Noord-Holland, Nederland Waldorf Astoria Amsterdam Voltijd

    Welcome to the timeless luxury world of Waldorf AstoriaAround the globe, Waldorf Astoria Hotels & Resorts reflects the culture and history of their timeless locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service...


  • Amsterdam, Noord-Holland, Nederland Anantara Voltijd

    Job DescriptionWe are seeking a charismatic and dedicated individual to join our team as a Luxury Guest Experience Coordinator. As a key member of the Guest Relations team, you will be responsible for delivering exceptional service to our guests.About the RoleIn this role, you will be handling all incoming calls from guests, team members, and external lines,...

  • Guest Service Specialist

    2 maanden geleden


    Amsterdam, Noord-Holland, Nederland Anantara Grand Hotel Krasnapolsky Amsterdam Voltijd

    What your journey at Krasnapolsky will look like day-to-dayWe are looking for a Guest Service Specialist who is friendly and professional in delivering outstanding service. In this position, you will be handling all incoming calls from guests / team members and external lines and actively sending pre-arrival and post-stay emails to enhance the guest journey....


  • Amsterdam, Noord-Holland, Nederland Sofitel Legend The Grand Amsterdam Voltijd

    As a Hotel Experience Coordinator at Sofitel Legend The Grand Amsterdam, you will be responsible for delivering exceptional guest experiences throughout their stay. Our hotel is located in the former City Hall of Amsterdam and offers 177 luxurious rooms and suites, as well as a range of amenities including an urban Spa, Garden Bistro, and fine dining...

  • Restaurant Server

    2 weken geleden


    Amsterdam, Noord-Holland, Nederland Sea Containers London Voltijd

    Pulitzer Amsterdam, a hotel known for its unique storytelling and charm, is seeking a skilled Restaurant Server to join their Pulitzer Garden team. Located in the heart of Amsterdam, this restaurant offers a relaxing atmosphere and delightful dining experience.Job OverviewThis all-round position involves making long-lasting connections with local and...