Amsterdam Guest Experience Specialist
5 dagen geleden
We are true storytellers at Pulitzer Amsterdam, and our team is the beating heart of our hotel. We are motivated, passionate, and genuine people with service in our veins.
Are you a social and charming individual who can create everlasting memories for our guests? Do you have an extensive network in the city and a passion for going above and beyond to help guests discover both the iconic and hidden gems of Amsterdam?
Your Role:
- Welcome guests warmly and assist them in discovering the best of Amsterdam.
- Handle various requests, from booking tickets and making reservations to planning personalized day trips.
- Collaborate with our concierge team to ensure smooth and efficient guest service.
- Provide tailored recommendations to ensure every guest experiences the best of our city.
What We're Looking For:
- Strong communication skills in Dutch and English, with a passion for guest service.
- A team player who thrives in a fast-paced, international environment.
- Flexibility to adapt to different situations and work dynamic shifts.
- A 'Can Do' attitude, with knowledge of Opera systems being a plus.
What's in it for you?
- A unique opportunity to experience Pulitzer Amsterdam as part of our introduction program (overnight stay with +1 including dinner, drinks & breakfast).
- 6 complimentary nights a year at any Lore Group hotel.
- Lore Group Employee & Immediate Family Rates.
- Lore Group Friend and Family Rates.
- 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery.
- 50% discount in Lore Group restaurants and bars.
- A monthly budget to spend on benefits platform Alleo.
- Possibility to lease a bike.
- 50% discount in restaurants & bars at 19 partner hotels in Amsterdam.
- Free and unlimited appointments per year with a psychologist via OpenUp.
- A monthly contribution to a pension scheme.
- A monthly travel allowance.
- A monthly clothing allowance (if applicable to your position).
- A yearly shoe allowance.
- Possibility to take part in a Dutch language course.
- Freshly prepared meals in the canteen.
- Discount on supplemental health insurances.
Estimated salary: €45,000 - €60,000 per annum, depending on experience.
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