Amsterdam Concierge: Enhance Guest Experience

2 weken geleden


Amsterdam, Noord-Holland, Nederland Sea Containers London Voltijd

Company Overview:

Pulitzer Amsterdam is a renowned hospitality establishment, offering an unparalleled experience to its guests. As a true storyteller, the company's beating heart is its dedicated team of professionals who deliver exceptional service.

Salary and Benefits:

We offer a competitive salary range of €35,000 - €45,000 per annum, depending on experience, along with an attractive benefits package that includes a monthly budget for employee perks, 5 free nights at Lore Group hotels worldwide, and a pension scheme contribution.

Job Description:

The successful candidate will serve as a Concierge, providing top-notch service to guests in all aspects, from offering tailored tourist information to booking excursions and taxis. This role requires excellent communication skills, both written and verbal, as well as the ability to work effectively under pressure.

Daily Tasks:

  • Proactively gather and curate relevant information to enhance guest experiences.
  • Offer assistance and support to guests before, during, and after their stay via direct contact or email.
  • Provide guests with detailed information about the region, including recommendations and insights.
  • Arrange transportation services for guests, including boat and limousine bookings.
  • Manage package dispatches for guests.
  • Organize engaging Concierge Walking Tours for guests to explore the local area.

Requirements and Qualifications:

  • Minimum 2 years of experience in a similar role within the hospitality industry.
  • Ability to work extended periods on your feet and handle physical tasks as required.
  • Flexibility to work various shifts, including mornings, evenings, weekends, and holidays.
  • Proficiency in basic computer skills, including Microsoft Office and POS systems.
  • Strong communication skills in English, with proficiency in at least one other language preferred.

Benefits Package:

  • Experience Stay at Pulitzer Amsterdam as part of our introduction program.
  • 5 free nights per year at the Lore Group hotels worldwide.
  • Employee and Friends & Family discount rates at the Lore Group hotels.
  • A monthly budget to spend on employee perks.
  • Possibility to lease a bike.
  • 50% discount in restaurants & bars at 19 partner hotels in Amsterdam.
  • Free and unlimited appointments per year with a psychologist.
  • A monthly travel allowance.
  • A yearly shoe allowance.
  • Freshly prepared meals in the canteen.
  • Discount on supplemental health insurances.

Location: Amsterdam



  • Amsterdam, Noord-Holland, Nederland Pulitzer Amsterdam Voltijd

    We are true storytellers at Pulitzer Amsterdam, and our team is the beating heart of our hotel. We are motivated, passionate, and genuine people with service in our veins.Are you a social and charming individual who can create everlasting memories for our guests? Do you have an extensive network in the city and a passion for going above and beyond to help...

  • Concierge Ambassador

    4 weken geleden


    Amsterdam, Noord-Holland, Nederland Sea Containers London Voltijd

    Role OverviewWe are seeking an experienced Concierge to join our team at Pulitzer Amsterdam. As a Concierge, you will be responsible for providing exceptional service to our guests, including offering tourist information, arranging excursions, and providing on-the-job training to colleagues.Duties and ResponsibilitiesProactively source and provide guests...


  • Amsterdam, Noord-Holland, Nederland Anantara Voltijd

    Role SummaryThe Guest Relations Manager is responsible for ensuring that all guests experience exceptional service during their stay. This includes overseeing the guest relations team, developing strategies to enhance guest satisfaction, and handling guest inquiries and feedback.Key ResponsibilitiesDevelop and implement guest satisfaction strategies to drive...


  • Amsterdam, Noord-Holland, Nederland Sea Containers London Voltijd

    Pulitzer Amsterdam is a beacon of exceptional service, where every guest experience is crafted with precision and care. As a seasoned Concierge, you will be the linchpin of our team, ensuring that every visitor feels welcomed, informed, and delighted throughout their stay.About Us:We are storytellers at heart, with a passion for creating unforgettable...

  • Concierge Trainee

    6 maanden geleden


    Amsterdam, Noord-Holland, Nederland W Amsterdam Voltijd

    Concierge TraineeSplit across two unique buildings, a former telephone exchange and a bank, W Amsterdam is an intriguing design mix of heritage and contemporary style. Mixing historical Dutch architectural elements with cutting-edge design right next to Dam Square, W Amsterdam is at the epicenter of this energetic and forward-thinking city. We offer...


  • Amsterdam, Noord-Holland, Nederland Pulitzer Amsterdam Voltijd

    Welcome to Pulitzer Amsterdam, where every guest is treated like royalty. As our Front Desk Agent, you will be the face of our hotel, ensuring that every guest feels at home from the moment they arrive.About YouYou have experience in a similar role or a passion for guest service - either way, you're a natural people person with exceptional communication...

  • Quality Assurance Trainee

    1 week geleden


    Amsterdam, Noord-Holland, Nederland Hyatt Corporation Voltijd

    Hyatt Place Amsterdam Airport is a welcoming place, where guests find uncomplicated experiences in a casual atmosphere.Our hotel has 330 rooms, 6 spacious meeting places and an inviting restaurant. We welcome guests from all over the world, whether for business, group travel or leisure.As a Quality Assurance Trainee, you are part of the Housekeeping Team,...

  • Guest Experience Ambassador

    2 weken geleden


    Amsterdam, Noord-Holland, Nederland art'otel Amsterdam Voltijd

    Company OverviewWe are a highly diverse organization with a strong focus on providing excellent service to our guests. Our team is committed to creating a welcoming environment where everyone feels included, regardless of their background or orientation.SalaryThe estimated annual salary for this position is €56,977.04, based on a full-time schedule and the...

  • Front Desk Supervisor

    1 maand geleden


    Amsterdam, Noord-Holland, Nederland Rosewood Hotel Group Voltijd

    Job SummaryAs a Front Desk Supervisor at Rosewood Amsterdam, you will play a crucial role in ensuring our guests have a seamless arrival and departure experience. You will oversee the front desk team, acting as the manager on duty, and take ownership of guest relations.Key ResponsibilitiesGuest Experience:Greet and check in/out guests, ensuring compliance...


  • Amsterdam, Noord-Holland, Nederland Sofitel Legend The Grand Amsterdam Voltijd

    About Sofitel Legend The Grand AmsterdamWe are a five-star luxury hotel located in the heart of Amsterdam, offering a unique blend of historical flair and modern design. As part of AccorHotel's international chain, we strive to provide exceptional service and unforgettable experiences for our guests.Salary and BenefitsAs a Front Desk Agent at Sofitel Legend...


  • Amsterdam, Noord-Holland, Nederland Anantara Voltijd

    Job DescriptionWe are seeking a charismatic and dedicated individual to join our team as a Luxury Guest Experience Coordinator. As a key member of the Guest Relations team, you will be responsible for delivering exceptional service to our guests.About the RoleIn this role, you will be handling all incoming calls from guests, team members, and external lines,...


  • Amsterdam, Noord-Holland, Nederland Corendon Hotels & Resorts Netherlands Voltijd

    Corendon Hotels & Resorts Netherlands - Job DescriptionWe are looking for a motivated and service-oriented individual to join our team as a Hotel Guest Experience Specialist at Corendon Hotel Amsterdam Schiphol Airport.Job OverviewThe Hotel Guest Experience Specialist plays a crucial role in ensuring that all public areas of the hotel are clean, tidy, and...

  • Guest Service Manager

    4 weken geleden


    Amsterdam, Noord-Holland, Nederland Waldorf Astoria Amsterdam Voltijd

    Welcome to the timeless luxury world of Waldorf AstoriaAround the globe, Waldorf Astoria Hotels & Resorts reflects the culture and history of their timeless locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service...


  • Amsterdam, Noord-Holland, Nederland Sea Containers London Voltijd

    About the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at Sea Containers London. As a Duty Manager, you will play a vital role in supporting our guest-facing colleagues and contributing to the creation of uniquely personalized guest journeys.Responsibilities:Provide operational support to front and back-of-house teams...


  • Amsterdam, Noord-Holland, Nederland YoungCapital Voltijd

    Werk als conciërge in een studentencomplex in AmsterdamBen jij een sociaal en handig persoon die graag klusjes uitvoert en gastvrij is? Dan zijn wij op zoek naar jou als conciërge voor ons studentencomplex in Amsterdam.Wat ga je doen?Als conciërge in ons studentencomplex in Amsterdam ben je verantwoordelijk voor het onderhoud van het complex en het helpen...


  • Amsterdam, Noord-Holland, Nederland THE ENTOURAGE GROUP Voltijd

    The Entourage Group, a renowned hospitality imperium, seeks an exceptional Hostess to join our team at Do Not Disturb. This exciting role offers a unique opportunity to deliver an unforgettable guest experience in a vibrant and dynamic environment.Located on the lower floor of W Amsterdam, Do Not Disturb is a 360-degree bar and lounge that encourages guests...

  • Guest Experience Associate

    1 maand geleden


    Amsterdam, Noord-Holland, Nederland Marriott International, Inc Voltijd

    Job SummaryWe are seeking a skilled Guest Experience Associate to join our team. As a Guest Experience Associate, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and unique.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and efficient manner.Complete...

  • Lobby Experience Ambassador

    4 weken geleden


    Amsterdam, Noord-Holland, Nederland Marriott International Voltijd

    Key Responsibilities:Guest Services:Ensure seamless guest experiences by providing exceptional service and support.Respond to guest requests and resolve issues in a timely and professional manner.Collaborate with hotel staff to ensure seamless check-in, check-out, and guest services.Lobby Experience:Enhance the lobby experience by engaging with guests,...


  • Amsterdam, Noord-Holland, Nederland Sofitel Legend The Grand Amsterdam Voltijd

    About Sofitel Legend The Grand AmsterdamSofitel Legend The Grand Amsterdam is a five-star hotel offering luxurious experiences in a unique setting. Located in the heart of Amsterdam, this iconic hotel combines historical flair with modern design and exceptional service.Internship Opportunity: Front Office InternWe are seeking a motivated and enthusiastic...


  • Amsterdam, Noord-Holland, Nederland Pulitzer Amsterdam Voltijd

    About Pulitzer AmsterdamAs a true storyteller, Pulitzer Amsterdam offers an exceptional dining experience in its 223 guest rooms, Pulitzer's Bar, café Pulitzer Garden, and modern-Dutch restaurant Jansz. Our team of motivated, passionate, and genuine people creates everlasting memories for our guests.Your Role in Our StoryWe are seeking a talented Dining...