Customer Service Team Lead
4 weken geleden
We are seeking a highly skilled and experienced Customer Service Team Lead to join our growing team at Undutchables. As a key member of our customer service team, you will play a pivotal role in ensuring that our customers receive exceptional service and support.
Key Responsibilities:- Customer Service: Provide timely and effective support to customers through various communication channels, including phone, email, and chat software.
- Team Leadership: Lead and manage a team of customer service representatives, providing guidance, coaching, and feedback to ensure excellent service delivery.
- Process Improvement: Analyze and improve customer service processes to increase efficiency, reduce wait times, and enhance the overall customer experience.
- Collaboration: Work closely with other teams, including warehouse and logistics, to ensure seamless order processing and accurate product information.
- Professional Development: Stay up-to-date with industry trends, best practices, and company policies to maintain high levels of professionalism and expertise.
- Language Skills: Proficiency in English is required, with German language skills desirable.
- Education: An associate's or bachelor's degree is preferred.
- Experience: 3-5 years of customer service experience is needed, with 1-2 years of team lead experience desirable.
- Skills: Excellent customer service skills, strong communication and leadership abilities, and proficiency in Microsoft Word and Excel.
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
-
Customer Service Team Lead
2 weken geleden
Den Haag, Zuid-Holland, Nederland Undutchables VoltijdJob Title: Customer Service Team LeadAbout the Role:We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Undutchables. As a Customer Service Team Lead, you will play a pivotal role in providing exceptional customer service to our clients. You will be responsible for leading a team of customer service representatives,...
-
Customer Service Team Lead
4 weken geleden
Den Haag, Zuid-Holland, Nederland Undutchables VoltijdCustomer Service Team LeadWe are seeking a highly skilled and experienced Customer Service Team Lead to join our growing team at Undutchables. As a key member of our customer service team, you will play a pivotal role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Customer Service: Provide timely and effective...
-
Customer Service Team Lead
1 maand geleden
Den Haag, Zuid-Holland, Nederland Undutchables VoltijdCustomer Service Team LeadWe are seeking a highly skilled and experienced Customer Service Team Lead to join our growing team at Undutchables. As a key member of our customer service team, you will play a pivotal role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Customer Service: Provide top-notch customer...
-
Customer Service Team Lead
1 maand geleden
Den Haag, Zuid-Holland, Nederland Undutchables VoltijdCustomer Service Team LeadWe are seeking a highly skilled and experienced Customer Service Team Lead to join our growing team at Undutchables. As a key member of our customer service team, you will play a pivotal role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Customer Service: Provide top-notch customer...
-
Customer Service Team Lead
1 maand geleden
Den Haag, Zuid-Holland, Nederland Undutchables VoltijdCustomer Service Team LeadWe are seeking a highly skilled and experienced Customer Service Team Lead to join our growing team at Undutchables. As a key member of our customer service team, you will play a pivotal role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Customer Service: Provide timely and effective...
-
Customer Service Team Lead
1 maand geleden
Den Haag, Zuid-Holland, Nederland Undutchables VoltijdCustomer Service Team LeadWe are seeking a highly skilled and experienced Customer Service Team Lead to join our growing team at Undutchables. As a key member of our customer service team, you will play a pivotal role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Customer Service: Provide top-notch customer...
-
Customer Service Team Lead
4 weken geleden
Den Haag, Zuid-Holland, Nederland Undutchables Voltijd € 3.000 - € 3.500Customer Relationship Team LeaderWe are seeking a highly skilled and experienced Team Lead to join our growing Customer Service team at Undutchables. As a key member of our team, you will be responsible for delivering exceptional customer service and leading a team of customer service representatives.Key Responsibilities:Provide outstanding customer service...
-
Customer Service Team Lead
1 maand geleden
Den Haag, Zuid-Holland, Nederland Undutchables VoltijdCustomer Service Team LeadWe are seeking a highly skilled and experienced Customer Service Team Lead to join our growing team at Undutchables. As a key member of our customer service team, you will play a pivotal role in providing exceptional customer experiences through multiple communication channels.Key Responsibilities:Customer Service: Deliver...
-
Customer Service Team Lead
7 dagen geleden
Den Haag, Zuid-Holland, Nederland Undutchables VoltijdCustomer Service Team LeadWe are seeking a skilled Customer Service Team Lead to join our growing team at Undutchables. As a key member of our customer service team, you will play a pivotal role in providing exceptional customer experiences through multiple communication channels.Key Responsibilities:Serve as the primary point of contact for customers and...
-
Customer Service Team Lead
1 week geleden
Den Haag, Zuid-Holland, Nederland Undutchables VoltijdCustomer Service Team LeadWe are seeking a highly skilled and experienced Team Lead to join our growing Customer Service team at Undutchables. As a key member of our team, you will play a pivotal role in providing exceptional customer experiences through multiple communication channels. Your dedication to delivering outstanding service will set the tone for...
-
Customer Service Team Lead
3 dagen geleden
Den Haag, Zuid-Holland, Nederland Undutchables VoltijdWe are seeking a skilled and dedicated Team Lead to join our Customer Service team. As the initial point of contact for customers, you will play a pivotal role in providing exceptional customer experiences through multiple communication channels.Key Responsibilities:Serve as the primary point of contact for customers and team members, setting an example for...
-
Customer Service Team Lead
2 weken geleden
Den Haag, Zuid-Holland, Nederland Undutchables VoltijdCustomer Service Team LeadWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Undutchables. As a key member of our customer service team, you will play a pivotal role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Manage and lead a team of customer service representatives...
-
Customer Service Team Lead
7 uur geleden
Den Haag, Zuid-Holland, Nederland Undutchables VoltijdAbout the RoleWe are seeking a dedicated Customer Service Team Lead to join our growing team. As the initial point of contact for customers, you will play a pivotal role in providing an exceptional customer experience across multiple communication channels.Key Responsibilities:Serve as the primary point of contact for customers and team members, setting an...
-
Customer Service Team Lead
6 uur geleden
Den Haag, Zuid-Holland, Nederland Undutchables VoltijdCustomer Service Team Lead - Key ResponsibilitiesWe are seeking a highly skilled Customer Service Team Lead to join our team at Undutchables. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through multiple communication channels. Your primary focus will be on serving as the initial point...
-
Customer Service Team Lead
2 weken geleden
Den Haag, Zuid-Holland, Nederland Undutchables VoltijdCustomer Service Team LeadWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Undutchables. As a key member of our customer service team, you will play a pivotal role in providing exceptional customer experiences through multiple communication channels.Key Responsibilities:Serve as the primary point of contact for...
-
Customer Service Team Lead
2 maanden geleden
Den Haag, Zuid-Holland, Nederland Undutchables VoltijdAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our growing team at Undutchables. As a key member of our customer service team, you will play a pivotal role in providing exceptional customer experiences and ensuring the highest levels of customer satisfaction.Key ResponsibilitiesCustomer Service Leadership:...
-
Customer Service Team Lead
2 maanden geleden
Den Haag, Zuid-Holland, Nederland Undutchables VoltijdAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our growing team at Undutchables. As a key member of our customer service team, you will play a pivotal role in delivering exceptional customer experiences and ensuring the highest levels of customer satisfaction.Key ResponsibilitiesCustomer Service Leadership:...
-
Customer Experience Manager
2 maanden geleden
Den Haag, Zuid-Holland, Nederland Undutchables VoltijdAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our growing team at Undutchables. As a key member of our customer service team, you will play a pivotal role in providing exceptional customer experiences and ensuring the highest levels of customer satisfaction.Key ResponsibilitiesCustomer Service Leadership:...
-
Customer Service Experience Lead
6 uur geleden
Den Haag, Zuid-Holland, Nederland Undutchables VoltijdThe ideal candidate for this role is a highly organized Customer Service Experience Lead who can effectively oversee the full order management process. This includes efficiently handling orders received through multiple channels, ensuring accurate and timely invoicing, and coordinating logistics with freight partners. Strong communication and collaboration...
-
Insurance Underwriting Team Lead
2 maanden geleden
Den Haag, Zuid-Holland, Nederland Zurich Insurance Company VoltijdLead Underwriting Services TeamZurich Insurance Benelux is seeking a seasoned professional to lead our Underwriting Services team in the Netherlands. As a key member of our organization, you will be responsible for delivering exceptional service to our customers while driving process improvements and strategic growth.Key ResponsibilitiesLead a team of 10...
