Senior Director of Global HR Operations
1 maand geleden
We are seeking a highly skilled and experienced Senior Director of Global HR Operations to join our team at ING. This role will be based in Amsterdam and will report to the Head of Global HR Service Performance & Change Control.
About the RoleThe Senior Director of Global HR Operations will be responsible for managing all contracts within Global HR, including contract negotiation, execution, and compliance. This will involve coordinating with various stakeholders, such as Procurement, Legal, and Data Protection Executives, to ensure that all contracts are executed in a compliant manner.
The role will also involve setting up and running Service Performance Boards for Global HR contracts, as well as ensuring that all Global HR assets are fully compliant with Identity & Access Management (IAM) policies.
Key Responsibilities- Contract Management: Negotiate, execute, and manage all contracts within Global HR, ensuring compliance with company policies and procedures.
- Service Performance Boards: Set up and run Service Performance Boards for Global HR contracts, providing regular updates to stakeholders.
- IAM Compliance: Ensure that all Global HR assets are fully compliant with IAM policies, defining and improving identity access management of IT applications owned by Global Human Resources.
- Compliance: Support the development of compliant processes and tools, checking and controlling if global processes are executed in a compliant way, proposing improvements, and supporting their execution.
To be successful in this role, you will need:
- A minimum of 7 years of progressive HR operations experience.
- Experience with vendor performance and program or project management.
- Experience with process improvement or optimization.
- Strong organisational sensitivity and ability to challenge leads in service centres, process owners, and other stakeholders.
- Ability to inspire and empower colleagues to work towards the same purpose with integrity and clear judgement.
- Proficient skills and experience in data analysis and reporting.
- Profound knowledge of written and oral English.
- A master's degree (preferred).
The estimated salary for this role is €120,000 - €150,000 per annum, depending on qualifications and experience. Additional benefits include:
- A pension scheme.
- An 8% holiday payment.
- Individual Savings Contribution (BIS), 3.5% of your gross annual salary.
- 24-27 vacation days depending on contract.
- Holiday allowance of 13th month salary.
- Hybrid working arrangement to blend home working for focus and office working for collaboration and co-creation.
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