Sales and Customer Support Specialist
1 week geleden
We are a global leader in the audio industry, driven by innovation and a passion for superior sound technology. Our team is dedicated to making life better through cutting-edge products and services.
Job DescriptionWe are seeking an enthusiastic commercially focused Sales Support Coordinator – DACH to join our Sales Support Department in Amsterdam. The successful candidate will be responsible for administrative processing of orders from order entry to invoicing, receipt, investigation, and subsequent resolution of customer queries / issues for the customer base in the DACH region (Germany, Austria, and Switzerland).
The ideal candidate will have strong customer focus orientation, close communication with distribution centers and logistic partners, compilation and analysis of customer accounts, shipments, requirements, etc. They should also be proficient in English and German languages, both written and verbally, and have at least 3+ years of experience in a commercial/administrative role.
Key Responsibilities:- End-to-End order to cash process management
- Strong customer service skills
- Close communication with distribution centers and logistic partners
- Compilation and analysis of customer accounts, shipments, requirements, etc.
- Native German language skills, verbally and in writing
- Proficient in English, both written and verbally
- At least 3+ years of experience in a commercial/administrative role
- Customer Service minded mentality
- A unique opportunity for growth and development in the dynamic world of consumer electronics
- A flexible work schedule with opportunities to work from home
- A competitive salary package, including a bonus scheme, commuter travel package, environment allowance, and collective health insurance scheme
Estimated annual salary: €60,000 - €80,000 depending on experience and qualifications. Please note that this figure is subject to change based on performance and company policies.
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