Senior Customer Service Specialist

3 weken geleden


Amsterdam, Noord-Holland, Nederland Unique Voltijd

Als senior klantenservice medewerker bij Unique draag je bij aan het behouden van een positieve klantrelatie en het verbeteren van onze diensten. Je bent de eerste contactpersoon voor klanten en biedt advies en verzamelt waardevolle feedback.

Je bent verantwoordelijk voor het onderhouden van een hoge klanttevredenheid en het identificeren van kansen om onze diensten te verbeteren. Je werkt proactief en flexibel en bent in staat om complexe klantvragen te beantwoorden.

Je bent een teamspeler en werkt nauw samen met andere afdelingen om de beste oplossingen te vinden voor onze klanten. Je bent communicatief vaardig en kunt moeilijke gesprekken aangaan.


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