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Customer Service Specialist
1 maand geleden
Job Summary:
Elementis is seeking a Customer Service Representative to handle customer inquiries and resolve issues. The ideal candidate will possess excellent communication skills and be able to work in a fast-paced environment.
Key Responsibilities:
- Process customer orders, consignment releases, and billing.
- Handle customer calls, emails, and escalate critical issues.
- Collaborate with the credit department to resolve invoice and credit issues.
- Contribute to improving administrative processes.
- Maintain professionalism and provide consistent customer support.
Requirements:
- Associate degree.
- Experience in a customer-service related role.
- Proficiency in JDE or SAP, Microsoft Office Suite, and PowerPoint.
- Fluency in English and Dutch (and French or German).
- Ability to adapt, collaborate, and work in a team environment.
