Customer Service Representative

5 dagen geleden


Amsterdam, Noord-Holland, Nederland Undutchables Voltijd
Job Overview
As a Customer and Claims Support professional at Undutchables, you will be responsible for delivering exceptional customer service and handling claims with expertise. This role requires strong communication skills, attention to detail, and the ability to work independently or as part of a team.

Key Responsibilities
- Provide primary contact and service provider for clients and their customers
- Manage incoming call volumes and ensure timely responses to inquiries
- Verify and record information accurately within the system
- Maintain effective relationships with Lessors, Customer's Insurance Brokers/Companies, and Suppliers

Required Skills and Qualifications
- Fluent communication skills in Norwegian and Danish (C2)
- Good interpersonal skills and conflict resolution abilities
- Ability to work as part of a team and on an individual basis
- Previous claims experience advantageous

Benefits
- Competitive salary: $50,000 - $70,000 per year, depending on location and experience
- Opportunity to develop your skills and expertise in customer service and claims management
- Collaborative and dynamic work environment

Other Requirements
- Educated to an acceptable level country specific
- Experience of complaint handling beneficial

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