Customer Service Representative

2 dagen geleden


Amsterdam, Noord-Holland, Nederland H&M Group Voltijd

We are seeking a talented Customer Service Representative to join our team as a Fashion Expert. This is an exciting opportunity for someone who is passionate about fashion, customer service, and providing exceptional shopping experiences.

Key Responsibilities:
  • Provide customers with high-level service at every turn, from initiating conversations to assisting with purchases.
  • Process deliveries, replenish stock, and merchandise the latest garments on the shop floor.
  • Create welcoming experiences that showcase the best of our brand.

The ideal candidate will have excellent communication skills, be proactive and curious, and have a genuine interest in getting to know our customers and offering them a memorable shopping experience. They will also be willing to learn and adapt to new situations and tasks.

Requirements:
  • Customer-focused approach with a passion for fashion and trends.
  • Proactive attitude with a willingness to take initiative and improve everyday processes.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively as part of a team.
  • Basic English language skills (additional languages are a plus).
What We Offer:
  • A competitive estimated salary of $18-$20 per hour, depending on location.
  • An attractive 20% staff discount, usable on all H&M Group brands in stores and online.
  • Inclusion in our H&M Incentive Program – HIP, with opportunities for growth and development.
  • A dynamic and inclusive work environment, committed to diversity and equity.

If you're passionate about fashion, customer service, and making a difference in people's lives, we encourage you to apply for this exciting opportunity.



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