Dutch Speaking Customer Service Representative for a Leading Outsourcing Company
2 dagen geleden
We are looking for a highly skilled Dutch speaking Customer Service Representative to join our team in Barcelona, Spain.
About the Role:
- This is an exciting opportunity to work with a leading outsourcing company and contribute to providing excellent customer service experience.
- As a Customer Service Representative, you will be responsible for handling incoming customer inquiries via phone, email, chat, or automated alerts and addressing user needs efficiently.
- You will also maintain up-to-date knowledge of services and products, particularly those tailored to individual customer applications.
- The successful candidate will have strong communication skills, both verbal and written, and be able to work in a fast-paced environment.
Requirements:
- Native / fluent in Dutch, both verbal and written. Proficiency in English (minimum B2 level)
- A minimum of 1 year of customer service experience is required
- Experience in the automotive industry is a plus. Familiarity with or experience driving electric vehicles is preferred
- Competency in IT platforms, equipment, and applications, including Windows, MS Office, and internet configuration, is necessary
- Strong aptitude for working in a customer service environment
- Excellent customer care skills, with the ability to listen to and understand customer needs
- Capable of taking ownership of calls and progressing them to resolution or escalating them when needed
Salary and Benefits:
- An excellent remuneration package based on experience, skills, and performance, estimated to be around €25,000 - €35,000 per year
- Working schedule: Monday to Friday, 08:00 AM - 05 PM
- Be part of a dynamic and creative team with a positive and friendly atmosphere
- 23 working days of paid annual leave
- Guidance and tools to reach your full potential
About Grow-Talent:
Grow-Talent is a recruitment agency that specializes in placing professionals in various industries. We pride ourselves on building long-term relationships with our clients and candidates, and we are committed to finding the best talent for the job.
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