Team Support Customer Service Specialist
4 weken geleden
Vandebron: een organisatie die duurzaamheid in de kern heeft
We zijn op zoek naar een ervaren Team Support Customer Service Specialist die ons helpt om onze missie te realiseren. Als Team Support Customer Service Specialist zul je een cruciale rol spelen in het ondersteunen van ons klantenservice team.
Wat ga je doen?
- Je zult dagelijks toezicht houden op het inkomend en uitgaand klantcontact en proactief maatregelen nemen om ervoor te zorgen dat de dagelijkse doelstellingen worden behaald.
- Je zult medewerkers coachen op hun performance en zorgen voor een positieve werksfeer op de vloer.
- Je zult relevante feedback verzamelen en bespreken met de Team Managers om onze processen en klantervaring te verbeteren.
- Je zult een ondersteunende rol spelen in het recruitmentproces en medewerkers begeleiden in het onboardingsproces.
Wat krijg je van ons?
- We bieden je een salaris van €2773 op basis van 40 uur.
- We bieden je 30 vakantiedagen per jaar.
- We bieden je de mogelijkheid om nieuwe vaardigheden te ontwikkelen met onze Learning & Development workshops en programma's.
- We bieden je een pensioenregeling.
- We bieden je een fijne werkplek in het centrum van Amsterdam.
- We bieden je de mogelijkheid om bij te dragen aan de verduurzaming van Nederland.
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