Order Management Specialist

3 dagen geleden


SchipholRijk, Nederland Projob Voltijd
About the Role

As an experienced professional in order management, you will play a pivotal role in ensuring seamless order processing, coordinating with internal teams, and maintaining optimal stock levels. Your analytical skills will be instrumental in identifying trends and patterns, enabling data-driven decisions to enhance customer satisfaction and operational efficiency.

Key Responsibilities
  • Coordinate order pipeline activities, guaranteeing timely and accurate processing.
  • Serve as the primary point of contact for order-related communications, efficiently handling complaints and escalations.
  • Maintain Regional Distribution Centres according to business rules and sales plans, generating reports on back orders and implementing actions to maximise sales.
  • Collaborate with the shipping team on pre-planned shipments and process outbound cancellations promptly.
  • Issue credit and debit notes, providing additional support for sales order requests, changes, and returns.
Requirements
  • Minimum 1 year of experience in a similar position, such as Order Operation and/or Short-Term Demand Planning.
  • Familiarity with SAP system and ability to utilise its features effectively.
  • Proficiency in using a ticketing system or software.
  • Strong knowledge of data analytics and advanced Excel functionalities, including Pivot Tables and Power Query.
What's in it for You?

This role offers a competitive salary range of €2,800 - €3,200 per month, based on your experience and qualifications. Additionally, you can expect:

  • A full-time contract with 37.5 hours per week.
  • An annual holiday allowance of 8% of your gross salary.
  • Travel reimbursement for public transport.
  • A healthy work-life balance, allowing you to maintain a fulfilling personal life.

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