Customer Service Representative Spanish/English
14 uur geleden
Unlock Your Potential in a Dynamic Environment
We are seeking a highly skilled and customer-focused Customer Service Representative to join our Specialized Services Customer Care team. As a key member of our team, you will play a critical role in supporting our Order-To-Cash processes, ensuring seamless customer interactions, and driving business growth.
About the Role
As a Customer Service Representative, you will be responsible for:
- Processing, monitoring, and following up on orders to ensure timely delivery and resolution of any issues
- Providing exceptional customer service, responding to customer inquiries, and resolving disputes in a professional and timely manner
- Collaborating with internal stakeholders to ensure accurate and efficient order management
- Developing and maintaining strong relationships with customers, colleagues, and other departments to drive business success
Requirements
To be successful in this role, you will need:
- A Bachelor's degree (or equivalent) and 2+ years of experience in customer service and order management
- Excellent verbal and written communication skills in English and Spanish
- Strong computer literacy, including MS-Office Outlook, Excel, and Word
- A customer-focused and service-oriented approach, with a strong sense of responsibility and flexibility
What We Offer
We offer a competitive salary and benefits package, including:
- A flexible working environment with opportunities for growth and development
- An annual incentive plan and pension scheme
- Training possibilities and employee assistance programs
Join Our Team
At Medtronic, we are committed to creating a diverse and inclusive work environment that values and respects all employees. We believe that our differences are our strength and that together, we can achieve great things.
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