Customer Service Representative
1 week geleden
Employee Customer Service Claims, French/Dutch Speaking
We are seeking a highly skilled and multilingual Customer Service Representative to join our European Claims team. As a Customer Service Representative, you will be responsible for assessing and resolving insurance claims in French and Dutch.
Key Responsibilities:
- Assess and resolve insurance claims in French and Dutch
- Communicate effectively with customers to understand their claims and provide solutions
- Work collaboratively with our team to ensure timely and accurate claim resolution
- Provide excellent customer service and ensure customer satisfaction
Requirements:
- Excellent command of French and Dutch languages
- Good listening and communication skills
- Ability to work in a fast-paced environment and meet deadlines
- Flexibility to work part-time or full-time
What We Offer:
- Comprehensive training to prepare you for your role
- Flexibility to work from home or in the office
- Part-time work options available
- 28 days' holiday plus time off on public holidays
- Care and welfare allowance (€45 net per month)
- Travel and home office allowance
Salary and Benefits:
- €2,329 gross per month at full time - 38 hours
- 13th month paid in December
- 8% holiday pay
- 28 days off per year
- Travel and home office allowance
- Care and welfare allowance (€45 net per month)
About Assurant:
Assurant is the world leader in claims and operates within the Property & Casualty insurance sector. We are passionate about inclusion, diversity, and equity and believe in the strategic value of these principles in improving our company performance and creating growth opportunities for our employees.
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