Customer Service Representative

5 dagen geleden


Amsterdam, Noord-Holland, Nederland BESTSELLER Voltijd

About the Role:

We are seeking a highly skilled and motivated Customer Service Representative to join our team at BESTSELLER E-Commerce. As a key member of our Customer Operations team, you will be responsible for providing exceptional customer service and support to our customers across multiple markets.

Key Responsibilities:

  • Communicate effectively with customers via various channels to resolve inquiries and provide solutions.
  • Investigate and resolve customer complaints in a timely and professional manner.
  • Process orders and handle returns, exchanges, and refunds in accordance with company policies.
  • Identify and prevent fraudulent behavior, and escalate issues to senior team members as needed.
  • Participate in training and development programs to stay up-to-date on company policies, procedures, and product knowledge.
  • Collaborate with internal stakeholders to resolve customer issues and improve overall customer experience.

Requirements:

  • Fluent in English and German, with additional languages a plus.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Experience in customer service or a related field, with a strong understanding of e-commerce operations and customer behavior.

What We Offer:

  • A competitive salary and benefits package, including health insurance and a generous holiday allowance.
  • Opportunities for professional development and growth within the company.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Access to the latest technology and tools, with a focus on innovation and continuous improvement.

About BESTSELLER E-Commerce:

BESTSELLER E-Commerce is a leading e-commerce company with a global presence. We are a dynamic and innovative team that is passionate about delivering exceptional customer experiences and driving business growth. We are committed to fostering a culture of excellence, diversity, and inclusion, and we are seeking like-minded individuals to join our team.



  • Amsterdam, Noord-Holland, Nederland Bloom & Wild Voltijd

    About Bloom & WildBloom & Wild is a leading e-commerce company that specializes in delivering high-quality flowers and gifts to customers across Europe. Our mission is to make life a little more thoughtful and beautiful by providing exceptional customer service and a wide range of products that cater to different tastes and preferences.Job SummaryWe are...


  • Amsterdam, Noord-Holland, Nederland Lightspeed Voltijd

    About the Role:We are seeking a highly skilled and customer-focused individual to join our Support team at Lightspeed. As a Customer Service Representative, you will be the first point of contact for our hospitality customers who need assistance with a wide range of requests.Key Responsibilities:Investigate and resolve customer issues in a timely and...


  • Amsterdam, Noord-Holland, Nederland Assurant Voltijd

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our European Claims team at Assurant. As a key member of our team, you will be responsible for assessing and resolving insurance claims for one of the largest telecom & automotive brands in the Netherlands/Europe.Key ResponsibilitiesAssess and resolve insurance claims in a...


  • Amsterdam, Noord-Holland, Nederland BESTSELLER Voltijd

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at BESTSELLER E-Commerce. As a key member of our Customer Operations team, you will play a vital role in delivering exceptional customer experiences across multiple channels.Key ResponsibilitiesProvide timely and effective support to customers via...


  • Amsterdam, Noord-Holland, Nederland Intralox Voltijd

    About the RoleIntralox is seeking a highly skilled and dedicated Customer Service Operational Representative to join our award-winning global Customer Service department. Based at our EMEA facility in Hoofddorp, the successful candidate will be a positive, conscientious team player with a track record of delivering service excellence in an international...


  • Amsterdam, Noord-Holland, Nederland RandStad Voltijd

    About the RoleWe are seeking a highly skilled and customer-focused German-speaking customer service agent to join our team at Randstad Multilingual Recruitment. As a customer service representative, you will be the first point of contact for our German market customers, providing them with exceptional service and support.Key ResponsibilitiesAdvise customers...


  • Amsterdam, Noord-Holland, Nederland Bloom & Wild Voltijd

    About Bloom & WildWe are a leading flower delivery company that's changing the way people experience flowers. Our mission is to create a destination for making life a little more thoughtful and beautiful.Job SummaryWe are seeking a Customer Service Representative who is passionate about delivering exceptional customer experiences. As a key member of our...


  • Amsterdam, Noord-Holland, Nederland Anicare Europe GmbH Voltijd

    We are seeking an experienced and skilled Customer Support Representative to join our team at Anicare Europe GmbH. As a key member of our customer-facing team, you will play a vital role in shaping our customer support policies and procedures.Key Responsibilities: Manage customer inquiries and resolve issues in a timely and professional manner Moderate...


  • Amsterdam, Noord-Holland, Nederland American Express Voltijd

    About the RoleWe're seeking a highly skilled Fraud Specialist Customer Service Representative to join our team at American Express. As a key member of our customer service team, you will play a critical role in detecting and preventing fraud, while providing exceptional customer service to our clients.Key ResponsibilitiesWork with customers to verify charges...


  • Amsterdam, Noord-Holland, Nederland Undutchables Voltijd

    We are seeking a highly skilled Technical Support Representative to join our team at Undutchables. As a key member of our customer support team, you will be responsible for providing top-notch support to our German and English speaking customers.Key Responsibilities:Customer Support: Provide 1st and 2nd line support to customers via various communication...


  • Amsterdam, Noord-Holland, Nederland RandStad Voltijd

    Are you a customer service professional with a passion for delivering exceptional support in a dynamic international environment? Do you have a strong affinity for computer software and a proven track record in customer-facing roles? If so, we may have the perfect opportunity for you!As an Account Focus Specialist with Randstad, you will be responsible for...


  • Amsterdam, Noord-Holland, Nederland Cross Border Talents Voltijd

    Job SummaryWe are seeking a highly skilled and dedicated Customer Service Representative to join our team in Barcelona. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical assistance to our clients in the Dutch market.Key ResponsibilitiesCustomer Interaction: Handle incoming customer requests...


  • Amsterdam, Noord-Holland, Nederland Intralox Voltijd

    About the RoleIntralox is seeking a highly skilled and dedicated professional to join our award-winning Customer Service department. Based at our EMEA facility, the successful candidate will be a positive, conscientious team player with a track record of delivering exceptional service in an international commercial environment.Key ResponsibilitiesSupport...


  • Amsterdam, Noord-Holland, Nederland EMS Electro Medical Systems GmbH Voltijd

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Agent to join our team at EMS Electro Medical Systems GmbH. As a key member of our customer support team, you will be responsible for providing exceptional service to our Dutch customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Support: Provide...


  • Amsterdam, Noord-Holland, Nederland timesjobs Voltijd

    Customer Development Representative - German SpeakerSales Amsterdam, NetherlandsDescriptionIt's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to...


  • Amsterdam, Noord-Holland, Nederland Randstad Voltijd

    Life is full of small and happy moments: Lighting a scented candle on a quiet evening, coming out of your shower energized, smelling that amazing fragrance, and feeling instantly relaxed when you enter your room.As our client attaches great importance to the optimal customer experience we are looking for you, our future German-speaking customer service...


  • Amsterdam, Noord-Holland, Nederland RandStad Voltijd

    About the RoleWe are seeking a highly skilled and customer-focused German-speaking customer service agent to join our team at Randstad Multilingual Recruitment. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients in the German market.Key ResponsibilitiesAdvise customers on brand and product...


  • Amsterdam, Noord-Holland, Nederland ELIKYA RECRUITMENT Voltijd

    Job Opportunity at Elikya RecruitmentAbout the CompanyElikya Recruitment is a leading provider of insurance services, offering a range of products to individuals and businesses across Europe and the Americas. Our team is dedicated to delivering exceptional customer experiences and providing innovative solutions to meet the evolving needs of our clients.Job...


  • Amsterdam, Noord-Holland, Nederland Teleperformance Voltijd

    Start Your Career in LisbonAre you ready to start, continue, or take on a new adventure in Lisbon for at least 6 months? Work in a vibrant city full of culture, delicious food, and beautiful beaches – while you support customers and provide an excellent customer experience at every interaction.Your RoleProvide customer support via phone and email for iQOS...


  • Amsterdam, Noord-Holland, Nederland RandStad Voltijd

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as an Account Focus Specialist. As a key member of our commercial organization, you will be responsible for providing end-to-end support to our customers and key distributors.Key ResponsibilitiesProvide exceptional customer service and support to our customers and key...