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DP World Australia is seeking a motivated and results-driven Inside Sales Specialist to join our vibrant team. If you are passionate about sales and eager to make a significant impact in a global logistics leader, this is the perfect opportunity for you.
About the Role:
- Target potential customers, develop and maintain a customer database, and deliver compelling sales pitches to prospective customers.
- Serve as a primary point of contact for existing clients, address customer inquiries promptly, and maintain strong, long-term customer relationships.
- Collaborate with the operations team to plan and coordinate shipments, ensure accurate and timely delivery, monitor shipment progress, and resolve any issues that may arise.
- Maintain accurate records of sales, customer interactions, and revenue.
- Generate regular sales reports and forecasts.
- Stay updated on industry trends and competitors and identify opportunities for improvement and expansion.
Requirements:
- Proven experience in operations as a foundation of customer service and pricing tasks.
- Proven experience in sales in the logistics industry.
- Proficiency in using CRM and TMS software and other relevant tools.
- Detail-oriented with excellent organizational abilities.
- Knowledge of freight forwarding operations and supply chain management.
- Excellent communication skills when it comes to handling customers and a good command of English.
About DP World Australia:
DP World Australia is a leading international logistics company that provides end-to-end supply chain solutions. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market-competitive compensation package.
About Us:
DP World Australia is part of the DP World group, a global company that operates in over 70 countries. We are committed to making trade flow better, changing what's possible for our customers and communities. With a strong focus on innovation and technology, we create efficient end-to-end solutions that minimize disruptions from the factory floor to the customer's door.