CRM Campaign Strategist

5 dagen geleden


Amsterdam, Noord-Holland, Nederland Just Eat Takeaway Voltijd

About this role:

As a CRM Manager at Just Eat Takeaway, you will be responsible for developing and optimizing intelligent local campaigns and exciting content to trigger our customers' purchase behavior and develop customer lifetime value.

Key responsibilities:

  • Develop and optimize local campaigns to drive customer engagement and loyalty.
  • Analyze data to enhance your understanding of our customers and deliver insights that drive personalized experiences.
  • Design, execute, and evaluate new CRM campaigns, constantly measuring campaign performance and optimizing communications across channels.
  • Review and evaluate existing global programs to provide insights about the countries you oversee and ensure local relevance at a global scale.
  • Stay up-to-date with CRM industry best practices and advocate for innovation within the team.
  • Manage global and local stakeholders to ensure timely delivery and end-to-end ownership of your campaigns.

What we're looking for:

  • Strong stakeholder management experience.
  • A solid understanding of data and segmentation methodologies, plus A/B testing experience.
  • Ability to identify opportunities to improve current processes and increase operational efficiency.
  • Excellent written and verbal communication skills.
  • Operational excellence - ensuring all campaigns are sent efficiently and accurately.
  • A fun, smart, and open-minded person who enjoys working in an international multi-cultural environment.
  • Fluent in English (our company language) and German.

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