Skilled Technical Support Specialist
1 week geleden
Job Overview
Knab is a innovative financial services company that aims to simplify and streamline financial management for its customers. With a strong focus on technical solutions and human intelligence, Knab creates personalized financial services that meet the unique needs of its clients.
Salary
The estimated salary for this position is approximately €50,000 - €65,000 per year, depending on experience and qualifications.
Job Description
As a Skilled Helpdesk Engineer, you will be part of the IT Services Team within the IT Functions and Foundations stream. You will work closely with a team of 3 fellow engineers to provide digital workspace support to all employees. Your hierarchical line will be with your IT Chapter Lead, who will help you develop and manage day-to-day activities.
Our Organizational Structure
We are organized into Valuestreams, consisting of multiple Scrum teams, operations departments, and a support team. Our two main Value Streams are Daily Use and Financial Freedom, supported by IT Functions and Foundations. This structure allows us to focus on key areas and deliver results quickly.
Your Profile
- Excellent organizational skills
- Pragmatic approach to problem-solving
- Affinity with IT in general
- Customer-oriented mindset
- Analytical skills
Required Skills and Qualifications
- Proficient in English and Dutch, both written and spoken
- Experience with Azure AD, Microsoft Endpoint manager (Intune), and Microsoft suite (SharePoint online, Microsoft Teams online, Exchange)
- Troubleshooting experience on Windows/Mac
- ITIL Certified
- Familiarity with role-based access control and ticketing systems
Benefits
At Knab, we offer a unique blend of smart technical solutions and personal service. Our employees are committed to helping customers maximize their financial affairs seamlessly and proactively.
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