Technical Support Specialist

7 dagen geleden

Amsterdam, Noord-Holland, Nederland Adyen Voltijd

About Adyen

At Adyen, we empower businesses to achieve their ambitions by providing innovative and ethical solutions for payments, data, and financial products.

Job Summary

We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the first point of contact for our merchants across the globe, providing expert support and guidance on our platform and APIs.

Key Responsibilities

  • Be a key source of knowledge on the Adyen platform and APIs, as well as industry-standard integration methods and best practices.
  • Work closely with merchants to ensure a seamless integration and expansion process.
  • Advise merchants on the best implementation practices and address specific issues.
  • Contribute to the development of our platform by providing feedback and issues from merchants.

Requirements

  • Strong written and verbal communication skills in English.
  • Innovative problem-solving capabilities and ability to adapt to new processes and procedures quickly.
  • Knowledge of internet technologies and technical processes.
  • Self-driven, flexible, and able to maintain high levels of productivity with minimal supervision.
  • Ability to make quick informed decisions under pressure and prioritize appropriately.

About You

We are looking for a motivated and innovative individual who is passionate about delivering exceptional customer service and support. If you have a strong background in technical support and are eager to join a dynamic team, we encourage you to apply.

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