Technical Support Specialist
4 weken geleden
About Adyen
At Adyen, we empower businesses to achieve their ambitions by providing innovative and ethical solutions for payments, data, and financial products.
Job Summary
We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the first point of contact for our merchants across the globe, providing expert support and guidance on our platform and APIs.
Key Responsibilities
- Be a key source of knowledge on the Adyen platform and APIs, as well as industry-standard integration methods and best practices.
- Work closely with merchants to ensure a seamless integration and expansion process.
- Advise merchants on the best implementation practices and address specific issues.
- Contribute to the development of our platform by providing feedback and issues from merchants.
Requirements
- Strong written and verbal communication skills in English.
- Innovative problem-solving capabilities and ability to adapt to new processes and procedures quickly.
- Knowledge of internet technologies and technical processes.
- Self-driven, flexible, and able to maintain high levels of productivity with minimal supervision.
- Ability to make quick informed decisions under pressure and prioritize appropriately.
About You
We are looking for a motivated and innovative individual who is passionate about delivering exceptional customer service and support. If you have a strong background in technical support and are eager to join a dynamic team, we encourage you to apply.
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