Senior Customer Experience Specialist

2 maanden geleden


Utrecht, Utrecht, Nederland JACOBS DOUWE EGBERTS Voltijd
Functieomschrijving

Bij Jacobs Douwe Egberts Professional (B2B) in Utrecht zijn wij op zoek naar een fulltime Senior Customer Experience & Data Specialist. Als Senior Customer Experience & Data Specialist ben jij de drijvende kracht achter ons Customer Experience team, waarbij excellentie in service voorop staat.

Wat ga je doen?

Als Senior Customer Experience & Data Specialist sta je aan het roer van een team van toegewijde professionals, wiens passie het is om klanten een onvergetelijke ervaring te bieden. Samen tillen jullie de klantbeleving naar nieuwe hoogten door middel van data gedreven inzichten en continue procesverbeteringen.

Functie-eisen
  • Je hebt HBO en/of WO werk- en denkniveau
  • Je hebt minimaal 2 jaar relevante werkervaring
  • Je kan coachend leidinggeven
  • Je bent klantgericht
  • Je bent analytisch en data gedreven
  • Je hebt resultaatgericht en in staat ownership te pakken
Aanvullende informatie

Bij Jacobs Douwe Egberts krijg je de kans om deel uit te maken van een dynamische en ambitieuze omgeving waarin jouw bijdrage wordt gewaardeerd en erkend. Je werkt samen met gelijkgestemde collega's die gedreven worden door passie en innovatie. Naast een competitief salaris bieden wij een uitgebreid pakket aan arbeidsvoorwaarden, waaronder:

  • Een salaris van min €3496 en max €4661 bruto per maand op basis van een fulltime dienstverband;
  • 25 vakantiedagen en 12 ADV dagen;
  • Goede pensioenregeling;
  • Korting op de producten van JDE.


  • Utrecht, Utrecht, Nederland JACOBS DOUWE EGBERTS Voltijd

    FunctieomschrijvingBij Jacobs Douwe Egberts Professional (B2B) in Utrecht zijn wij op zoek naar een fulltime Senior Customer Experience & Data Specialist. Als Senior Customer Experience & Data Specialist ben jij de drijvende kracht achter ons Customer Experience team, waarbij excellentie in service voorop staat.Wat ga je doen?Je bent verantwoordelijk voor de...


  • Utrecht, Utrecht, Nederland JACOBS DOUWE EGBERTS Voltijd

    FunctiebeschrijvingBen jij een gepassioneerde leider die gedreven wordt door het leveren van top service aan onze klanten en het optimaliseren van processen? Wij zoeken een Senior Customer Experience & Data Specialist bij Jacobs Douwe Egberts Professional in Utrecht.Wat ga je doen?Als Senior Customer Experience & Data Specialist ben jij de drijvende kracht...


  • Utrecht, Utrecht, Nederland JACOBS DOUWE EGBERTS Voltijd

    FunctieomschrijvingBen jij een gepassioneerde leider die gedreven wordt door het leveren van top service aan onze klanten en het optimaliseren van processen? Wij zijn op zoek naar een fulltime Senior Customer Experience & Data Specialist voor ons team bij Jacobs Douwe Egberts Professional (B2B) in Utrecht.Wat ga je doen?Als Senior Customer Experience & Data...


  • Utrecht, Utrecht, Nederland Foot Locker Voltijd

    About the RoleWe are seeking a highly experienced and skilled Customer Experience Director to lead our customer support team in Europe. As a key member of our leadership team, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences across all our banners.Key ResponsibilitiesDevelop and execute customer...


  • Utrecht, Utrecht, Nederland Foot Locker Voltijd

    Job SummaryWe are seeking a highly experienced Customer Experience Director to lead our customer support team in Europe. As a key member of our leadership team, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences across all banners in Europe.Key ResponsibilitiesDevelop and implement customer support...


  • Utrecht, Utrecht, Nederland Rentman Voltijd

    About RentmanRentman is a leading provider of resource management and planning software for the event and production industry. Our platform helps businesses in over 70 countries streamline their operations, improve efficiency, and deliver exceptional customer experiences.Job DescriptionWe are seeking a highly skilled Customer Journey Manager to join our...


  • Utrecht, Utrecht, Nederland Rentman Voltijd

    About RentmanRentman is a leading provider of resource management and planning software for the event and production industry. Our platform helps businesses in over 70 countries streamline their operations, improve efficiency, and deliver exceptional customer experiences.Job DescriptionWe are seeking a highly skilled Customer Journey Manager to join our...


  • Utrecht, Utrecht, Nederland Idean Voltijd

    About the Role:We are seeking talented professionals to join our Customer Transformation team as a Customer Experience Strategist. As a key member of our team, you will be responsible for designing and developing customer experiences that drive business growth and innovation.Your Key Responsibilities:Develop customer experience strategies that align with...


  • Utrecht, Utrecht, Nederland Foot Locker Voltijd

    Job Title: Customer Experience DirectorAt Foot Locker, we are seeking a highly skilled and experienced Customer Experience Director to lead our customer support team in Europe. As a key member of our leadership team, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences across all our banners in...


  • Utrecht, Utrecht, Nederland Trengo Voltijd

    At Trengo, we're building a customer-centric platform that empowers businesses to deliver exceptional experiences. As a Customer Support Specialist, you'll play a vital role in guiding our customers through our software, helping them unlock its full potential. Your expertise will enable customers to create efficient workflows, achieve maximum value, and...


  • Utrecht, Utrecht, Nederland Rentman Voltijd

    About RentmanRentman is a leading provider of resource management and planning software for the event and production industry. Our platform helps businesses in over 70 countries streamline their operations, manage inventory, and create professional estimates. With a strong focus on innovation and customer satisfaction, we're committed to delivering...

  • Customer Experience Manager

    3 weken geleden


    Utrecht, Utrecht, Nederland beBee Professionals Voltijd

    beBee Professionals is seeking a Customer Experience Manager to lead our client relations efforts. The successful candidate will be responsible for managing client relationships, providing customer service, and ensuring customer satisfaction. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work...


  • Utrecht, Utrecht, Nederland beBee Professionals Voltijd

    Customer Assistance AnalystbeBee Professionals is seeking a skilled Customer Assistance Analyst to provide exceptional customer service and technical support to our clients in Utrecht.The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong customer service orientation.Key Responsibilities:Provide customer...


  • Utrecht, Utrecht, Nederland Foot Locker Voltijd

    Job Summary:The Director of Customer Centricity will lead the development of a comprehensive customer support strategy that aligns with Foot Locker's global objectives. This role will be responsible for defining and optimizing the customer service lifecycle, mapping the customer support journey, and ensuring alignment with the company's strategic vision.Key...


  • Utrecht, Utrecht, Nederland Rentman Voltijd

    Customer Journey ManagerAbout Rentman:Rentman is a smart, powerful resource management and planning platform for the event and production industry. We help businesses in over 70 countries succeed in their daily challenges with our software. Our platform is used by event service providers to manage inventory, schedule staff, and create professional...


  • Utrecht, Utrecht, Nederland Foot Locker Voltijd

    Job Title: Director Customer CareAt Foot Locker, we are seeking a highly skilled and experienced Director of Customer Care to lead our customer support team. As a key member of our leadership team, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences across all our banners in Europe.Key...


  • Utrecht, Utrecht, Nederland Rentman Voltijd

    About Rentman:Rentman is a cutting-edge resource management and planning platform for the event and production industry. Our software empowers businesses in over 70 countries to deliver exceptional events and productions. For event service providers facing daily challenges, Rentman is the ultimate solution. Explore our public roadmap to discover upcoming...

  • Customer Support Specialist

    3 weken geleden


    Utrecht, Utrecht, Nederland beBee Professionals Voltijd

    We are seeking a Customer Support Specialist to provide technical assistance to our customers. The ideal candidate will have a Bachelor's degree in Computer Science or a related field, as well as experience in customer service and technical support.The Customer Support Specialist will be responsible for troubleshooting and resolving customer issues, ensuring...

  • Rental Sales Agent

    1 maand geleden


    Utrecht, Utrecht, Nederland SIXT Netherlands Voltijd

    About the RoleWe are seeking a highly motivated and customer-focused Rental Sales Agent to join our team at SIXT Netherlands. As a key member of our Branches & Operations division, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesCustomer Service: Welcome and advise customers to meet their...


  • Utrecht, Utrecht, Nederland Rentman Voltijd

    About Rentman:We are the operations management platform built to support event and media production teams. Our software helps businesses in over 70 countries realise festivals, concerts, corporate events, and more. For event service providers facing daily challenges in managing inventory, scheduling staff, or generating professional estimates in a fast-paced...