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Senior Account Development Manager

2 maanden geleden

Den Bosch, Noord-Brabant, Nederland MICHELIN Voltijd
{"Key Responsibilities": "

As a Senior Account Development Manager at MICHELIN, you will be responsible for driving business growth and developing strategic relationships with key customers.

Account Management
  • Gather customer insights to understand their needs and requirements.
  • Monitor and maintain relationships with customers, ensuring timely feedback and lessons learned.
  • Develop new leads by identifying trends, conducting research, and making strategic connections.
  • Educate and develop rapport with internal and external customers, promoting partnerships and addressing customer needs.
  • Expand customer buying centers and use cases, leading the customer account planning cycle and ensuring customer expectations are met.
  • Develop communication and training programs to inform sales and marketing teams of new product launches and organizational strategy.
  • Develop processes and procedures to optimize account management efforts and achieve sales goals.
Opportunity Management
  • Develop sales action plans for targeting leads and converting them into sales.
  • Manage your territory by allocating time and resources effectively.
  • Develop and maintain mid-term territory plans.
  • Gather and disseminate competitor market intelligence.
  • Maintain and update customer target lists.
  • Participate in strategic lead generation and development of target markets.
  • Identify new, profitable business potential in specific markets.
  • Monitor partnership arrangements to ensure objectives remain on target.
  • Influence various partnerships to meet multiple goals.
  • Analyze complex information, identifying patterns and implications.
Product, Service & Industry Knowledge
  • Pitch your organization against competition in generic terms.
  • Identify related industries that may impact your industry.
  • Match product knowledge to the implicit needs of the customers.
  • Troubleshoot product-related problems.
  • Negotiate mutually acceptable solutions in straightforward, formal negotiations.
  • Select an approach to negotiation based on understanding each party's interests and priorities.
Customer Value Management
  • Develop and execute channel and customer promotions/programs that leverage national brand ideas/thinking and consumer insights.
  • Work with sales strategy and planning partners to ensure forecast accuracy and maximize opportunities.
  • Identify business opportunities based on knowledge of clients, markets, products, and services.
  • Coordinate planning activities with other functions and stakeholders within the organization.

At MICHELIN, we are committed to delivering exceptional customer experiences and driving business growth. If you are a strategic thinker with a passion for account development, we encourage you to apply for this exciting opportunity.