Transaction Services Account Manager in The Netherlands

1 dag geleden


Amsterdam, Noord-Holland, Nederland ING Voltijd
About the Role

The Transaction Services Account Manager is a key position within ING's Wholesale Banking team, responsible for maintaining and growing existing business relationships with multinational clients. This role requires a strong understanding of payment and cash management, trade finance, and guarantees, as well as excellent client relationship management skills.

Key Responsibilities
  • Manage existing payment and cash management mandates for selected clients
  • Develop and implement strategies to grow revenue and improve client satisfaction
  • Collaborate with internal teams, including sales consultants, product managers, and operations colleagues
  • Proactively identify and address client needs, ensuring high-quality service delivery
  • Contribute to Request for Proposals (RfP's) and deal teams for mandate renewals
  • Monitor client revenues and conduct regular reviews to discuss service levels and client needs
Requirements
  • Higher education (HBO) or University education (Bachelor or Master's degree)
  • Fluency in Dutch and English, both written and verbally
  • Lending and/or Trade background is preferable
  • Strong organizational skills, commercial focus, and attention to detail
What We Offer
  • A competitive salary tailored to your qualities and experience
  • Flexible working hours and the possibility to work from home
  • Reimbursement for travel expenses
  • 24 vacation days with a 36-hour working week
  • Pension scheme
  • 13th month salary
  • Individual Savings Contribution (BIS)
  • 8% Holiday payment


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