Transaction Services Account Manager in The Netherlands
1 dag geleden
The Transaction Services Account Manager is a key position within ING's Wholesale Banking team, responsible for maintaining and growing existing business relationships with multinational clients. This role requires a strong understanding of payment and cash management, trade finance, and guarantees, as well as excellent client relationship management skills.
Key Responsibilities- Manage existing payment and cash management mandates for selected clients
- Develop and implement strategies to grow revenue and improve client satisfaction
- Collaborate with internal teams, including sales consultants, product managers, and operations colleagues
- Proactively identify and address client needs, ensuring high-quality service delivery
- Contribute to Request for Proposals (RfP's) and deal teams for mandate renewals
- Monitor client revenues and conduct regular reviews to discuss service levels and client needs
- Higher education (HBO) or University education (Bachelor or Master's degree)
- Fluency in Dutch and English, both written and verbally
- Lending and/or Trade background is preferable
- Strong organizational skills, commercial focus, and attention to detail
- A competitive salary tailored to your qualities and experience
- Flexible working hours and the possibility to work from home
- Reimbursement for travel expenses
- 24 vacation days with a 36-hour working week
- Pension scheme
- 13th month salary
- Individual Savings Contribution (BIS)
- 8% Holiday payment
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