Client Service Officer

1 maand geleden


Rotterdam, Zuid-Holland, Nederland Robeco Voltijd

About the Role

We are seeking a highly skilled Client Service Officer to join our team at Robeco. As a key member of our Client Services department, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities

  • Client Lifecycle Management: Client onboarding, contract management, and ensuring seamless transitions throughout the client lifecycle.
  • Client Servicing: Report distribution, query management, information customization requests, incident management, due diligence requests, and meetings.
  • Operational Support: Cash flow processing, trade support queries, and other operational tasks to ensure the smooth running of our client services.
  • Special Projects: Participation in special projects, consulting with clients, administrators, custodians, or other third-party client advisors.

Requirements

  • 5+ years of relevant full-time work experience, preferably in a client services team.
  • Academic or Bachelor's degree in Business Administration or a related field.
  • Knowledge of asset management and segregated accounts (mandates).
  • Excellent administrative, organizational, and business support skills, with the ability to multitask and work calmly under pressure.
  • Strong communication skills and analytical skills, with attention to detail and a pragmatic approach.
  • Proactive and able to work independently and as part of a team, with a true global mindset and sensitivity to cultural differences.

What We Offer

At Robeco, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to treating all applications with the utmost confidentiality and respect.


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