Customer Service Engineer

2 maanden geleden

Eindhoven, Noord-Brabant, Nederland Fluke Voltijd

About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at Fluke. As a Technical Support Specialist, you will be responsible for providing expert technical support to our customers, ensuring their satisfaction with our products and services.

Key Responsibilities

  • Provide technical assistance to customers via various channels, including phone, email, and online support platforms.
  • Assist customers in troubleshooting and resolving technical issues related to our products and services.
  • Collaborate with cross-functional teams, including engineering and sales, to resolve complex technical issues.
  • Stay up-to-date with industry trends, regulations, and best practices related to electrical testing and measurement.
  • Contribute to the development of technical documentation and training materials.
  • Maintain accurate records of customer interactions and technical inquiries.

About the Team

You will be part of a dynamic and experienced team of technical support professionals, working together to deliver exceptional customer service and support.

Requirements

  • Bachelor's degree in electrical engineering, electronics, or a related field.
  • Strong understanding of electrical systems, including AC/DC circuits, power distribution, and safety standards.
  • Familiarity with renewable energy systems, solar PV installations, and electric vehicle charging infrastructure is desirable.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

About Fluke

Fluke is a leading manufacturer of electrical testing and measurement equipment. We are committed to delivering high-quality products and services that meet the needs of our customers.

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