Senior Data Associate

5 dagen geleden

Den Haag, Zuid-Holland, Nederland Amazon Development Center (Netherlands) B.V. Voltijd
About the Role

We are seeking a highly skilled Data Associate to join our team at Amazon Development Center (Netherlands) B.V. as a Senior Data Associate - Data Quality and Accuracy. In this role, you will be responsible for labelling and data processing functions, working with a range of different types of data including text, speech, image, and video.

Key Responsibilities
  • Maintain and follow strict confidentiality as customer privacy is our biggest tenet.
  • Work with a range of different types of data including but not limited to text, speech, image, and video.
  • Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software.
  • Serve as a subject matter expert for data workflows, demonstrating proficiency in researching, generating factually and grammatically accurate responses, ranking responses, creating grammatically correct text, and annotating images and videos.
  • Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.
  • Eye for detail and ability to pivot from one category of requirement to another instantaneously.
  • Demonstrate support for daily operational deliverables like AHT, quality, TAT for multiple task types assigned to you and the team.
  • Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.
  • Responsible for identifying day-to-day process and operational issues in SOP, tools and suggest changes to unblock operations.
  • Demonstrate ownership in floor support to clarify internal queries during execution on need basis.
About You
  • Fluent proficiency in English and Dutch language, including grammar and spelling (both written and verbal).
  • Comfortable working with speech from various dialects and accents of one or more of the following regional languages: English and Dutch.
  • High-School or equivalent diploma.
  • 2+ years of professional work experience with demonstrated task execution ability.
  • Excellent computer skills, including MS Office, with good typing speed (>50 wpm).
  • Proven capacity to leverage open-source resources effectively for comprehensive research purposes.
  • Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.
  • A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential.
What We Offer
  • Attractive and competitive salary.
  • Opportunity to work in a world-class organization.
  • Top office and location in the Hague.
  • Global and local benefits packages.

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