Sales and Customer Support Manager

1 week geleden


Helmond, Noord-Brabant, Nederland Delta Electronics EMEA Voltijd

Job Summary

The Distribution Sales Manager plays a vital role in supporting our distribution partners, ensuring seamless order management, and providing exceptional customer service. This role involves coordinating with internal teams to achieve company targets, maintaining optimal stock levels, and utilizing CRM systems to update partner information.

Key Responsibilities

Support distribution partners with precision and attention to detail.

Enter and manage orders within SAP with accuracy.

Coordinate with internal teams to achieve company targets and provide excellent service to partners.

Ensure optimal stock levels and timely deliveries.

Utilize CRM systems to maintain and update partner information.

Prepare and analyze sales reports using MS Office, especially Excel.

Provide feedback from partners to the sales and product development teams.

Qualifications

Proficiency in SAP and CRM systems.

Strong skills in MS Office, with a particular emphasis on Excel.

3 to 5 years of experience in customer service or a related field.

Excellent communication and interpersonal skills.

Strong organizational and time-management abilities.

Ability to work collaboratively in a multicultural environment.

Personal Attributes:

Customer-oriented mindset with a proactive approach to problem-solving.

High level of attention to detail.

Self-motivated with a strong sense of accountability.

Flexibility to adapt to a dynamic work environment.


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