System Support Specialist

3 weken geleden


Tilburg, Noord-Brabant, Nederland Olympia Voltijd
Job Title: System Support Specialist

We are seeking a highly skilled System Support Specialist to join our team at Samsung SDS Smart Logistics. As a key member of our Engineering Team, you will be responsible for providing first-line system support for our operational teams, ensuring seamless logistics operations across multiple sites.

Key Responsibilities:
  • Manage operational system issues for multiple sites, diagnosing and prioritizing issues to determine necessary actions.
  • Communicate with relevant individuals within other departments in the organization, escalating issues if required.
  • Acquire and maintain a thorough understanding of (changing) transport and warehouse processes, monitoring follow-up actions.
  • Participate in customer implementation and/or process changes, including testing and go-live support.
  • Identify process deviations and translate deviations into solutions and improvement proposals.
Requirements:
  • 1-3 years of working experience in a warehousing role, with warehouse operations and/or coordination skills.
  • Willingness to work in shift rotation (currently between 06:00 and 23:00).
  • Eager to learn and adapt to new processes and technologies.
  • Proficient level of English, with experience in MS Office, mainly Excel.
  • Relevant experience with TMS and WMS systems.
  • Ability to travel between warehouses (Tilburg/Breda) as required.
What We Offer:
  • A competitive salary of € 16,21 per hour.
  • Attractive shift allowance of 130% after 18:00.
  • Ample opportunities for career growth.
  • Reimbursement of travel expenses from the first kilometer up to 30 kilometers.
  • Stable full-time position.
  • Holiday pay and 24 vacation days (based on a 40-hour workweek).
  • Access to an extensive pension scheme.
  • Free parking.
  • Exciting company activities to enhance team spirit.

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