System Support Specialist

2 maanden geleden

Tilburg, Noord-Brabant, Nederland Olympia Voltijd
About the Role

Olympia is seeking a highly skilled System Support Specialist to join our team. As a key member of our Engineering Team, you will be responsible for providing first-line system support for our logistics operations.

Key Responsibilities
  • Manage operational system issues for multiple sites
  • Diagnose and prioritize issues
  • Determine necessary actions
  • Communicate with relevant individuals within other departments
  • Escalate issues if required
  • Acquire and maintain thorough understanding of (changing) transport and warehouse processes
  • Monitor follow-up actions
Continuous Improvement
  • Proof system issues in the test system and suggest structural solutions in cooperation with Logistics Engineering and Operations
  • Participate in customer implementation and/or process changes incl. testing and go-live support
  • Identify process deviations and translate deviations into solutions and improvement proposals
Requirements
  • Ambitious candidate with strong analytical and communication skills
  • Flexible and accurate with a strong hands-on mentality that likes to work in teams
  • Warehouse operations and/or coordination skills
  • 1-3 years working experience in a warehousing role
  • Willing to work in shift rotation (currently between 06:00 and 23:00)
  • Eager to learn
  • A proficient level of English
  • Experience with MS Office, mainly Excel
  • Relevant experience with TMS and WMS systems
  • Travelling between warehouses may be required (Tilburg/Breda)

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