Nighttime Customer Care Representative
1 maand geleden
At Dutchies Hostel, we pride ourselves on being a welcoming home in Amsterdam. Known for its laid-back atmosphere, our hostel features spacious rooms adorned with artwork from global artists.
Situated on the ground floor of a historic building, our location in the western part of Amsterdam is conveniently close to major transport links, making it easy to explore the city and beyond.
More than just a place to stay, Dutchies Hostel fosters a sense of community. Our dedicated staff is committed to creating a home-like environment for our guests, and we invite you to share your story with us.
Position Overview
We are currently seeking a Night Receptionist to join our team for 2-3 shifts per week. This role is ideal for a friendly, adaptable individual who excels at multitasking.
Key Responsibilities
- Deliver exceptional customer service
- Manage reservation processes
- Respond to emails and phone inquiries
- Perform light cleaning duties
- Maintain a tidy reception area
- Support team members during their absences
Shift Details
Shifts will be scheduled from 22:15 to 7:45.
Compensation
The position offers a starting wage of €13.27 per hour, with additional bonuses for hours worked between midnight and 6 AM. Anticipated weekly hours range from 19 to 28.5.
Qualifications
- Strong customer service skills
- Experience with reservation systems
- Effective communication abilities
- Willingness to perform basic cleaning tasks
- Desire to contribute to a collaborative team environment
Perks
- 50% discount at our bar
- 50% discount on stays at Dutchies Hostel
Join us in providing outstanding service in a fun and informal setting
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