Service Coordinator Dredging Specialist

2 weken geleden


Gorkum, Zuid-Holland, Nederland Damen Shipyards Voltijd
About Damen Shipyards

Damen Shipyards is a family-owned, client-driven organization that has been in operation since 1927. Our primary business involves ships, but we are not just a shipbuilder. We are a global operation of diverse people with a range of skills that deliver innovation and quality to the maritime sector. Our business priority is to deliver for the needs of the present while working to solve the challenges of the future.

The Role

We are currently looking to expand our team with a Service Coordinator who will be focusing on Dredging. The team is located in Gorinchem (NL). As a Service Coordinator, you will be responsible for coordinating the operational execution of sold services products. This includes streamlining operational questions and requests, coordinating and monitoring project execution, and managing customer satisfaction.

Key Accountabilities
  • Streamline operational questions and requests coming from the client and internal organization;
  • Coordinate, monitor, evaluate, prioritize and adjust operational project execution;
  • Contract and program management of sold projects;
  • Understanding the risks during the operation and assessing them for possible impact;
  • Monitoring customer satisfaction and managing expectations and, where necessary, take actions within the own organization to achieve the desired result;
  • Advise Account Management, Operations and Supply Chain in making choices related to the operational execution of current and future projects;
  • Build and maintain a network of in- and external stakeholders
What We Offer

We offer a dynamic work environment where your opinion counts, personal guidance, freedom, varied work, and an excellent benefits package tailored to your experience and education level. You will also have the opportunity to develop yourself in this position and be part of a diverse team of people from around the world who are all directly linked to our organization's success.



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