Reservations Coordinator

4 weken geleden


Amsterdam, Nederland Quentin Hotel Amsterdam Voltijd
Reservations Agent Job Description

We are seeking a highly motivated and detail-oriented Reservations Agent to join our team at Quentin Hotels. As a Reservations Agent, you will play a crucial role in ensuring seamless guest experiences across our 11 hotels in Amsterdam, Berlin, Barcelona, and Prague.

Key Responsibilities:

  • Process corporate and private reservations via email and phone
  • Manage cancellations and modifications efficiently
  • Communicate reservation details to the Front Desk team
  • Provide support to the Front Desk as needed
  • Implement hotel policies and procedures

Requirements:

  • Fluency in English and German (additional languages are a plus)
  • Excellent communication and interpersonal skills
  • Minimum 1 year of relevant experience in a similar role

What We Offer:

As a Reservations Agent at Quentin Hotels, you will have the opportunity to work in a dynamic and fast-paced environment, collaborating with a talented team to deliver exceptional guest experiences. If you are passionate about hospitality and possess excellent communication skills, we encourage you to apply for this exciting role.


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