Customer Success Specialist

5 dagen geleden

Amsterdam, Noord-Holland, Nederland HSD Campus Voltijd
About the Role

We are seeking a highly skilled Customer Success Engineer to join our team at HSD Campus. As a Customer Success Engineer, you will be responsible for providing technical support to our customers after a sale, building strong relationships, and ensuring customer satisfaction.

Key Responsibilities
  • Deliver software integrations with security technologies
  • Work with customers to build strong relationships and ensure customer satisfaction
  • Provide technical support to customers after a sale
  • Collaborate with cross-functional teams to resolve customer issues
  • Develop and maintain knowledge of our products and services
Requirements
  • At least 5 years of relevant experience
  • Solid foundational knowledge in RHEL and RHEL-like Operating systems
  • Foundational knowledge in Bash scripting
  • Experience with Network Troubleshooting tools (tcpdump/wireshark, DNS)
  • Foundational knowledge in Ansible as an automation tool
  • Foundational Knowledge in Enterprise Opensource Databases (Elasticsearch, Postgresql)
  • Experience with Enterprise Security Products (SIEM: Splunk Enterprise/ES, Qradar; SOAR: Splunk SOAR, Cortex SOAR)
Preferred Qualifications
  • Native-level Dutch skills and proficiency in English
  • Comfortable interfacing with high-profile and high-demanding clients and working under pressure
  • Confident, clear, and able to demonstrate certainty in resolving customer matters in a timely manner
  • Strong verbal and written communications
  • Strong technical background and able to interact with engineers, developers, and end-users
About HSD Campus

HSD Campus is a leading European cybersecurity vendor operating worldwide with teams across Europe, the UK, and North America, and via value-add partners. We offer a competitive salary, 24 annual holidays + your birthday off, and a home-like working place in the heart of Amsterdam where you can work with the latest technology and solve interesting problems.

We commit to supporting families and parents, therefore we offer flexible work hours for all of our employees. We have a 40-hour workweek, however, working part-time is possible (min. 90% for this position).

All employees at HSD Campus are part of our appealing Education Program with an annual budget and a corporate Coursera account. Our teams are humble, effective, transparent, and lifelong learners - while we love experiments and research, we are not afraid to make decisions.

  • Customer Success Specialist

    5 dagen geleden

    Amsterdam, Noord-Holland, Nederland Roamler Voltijd

    Over RoamlerRoamler is een toonaangevende speler in de Retail en Foodservice industrie, met een sterke focus op klantgerichte diensten en innovatieve oplossingen. Wij helpen merken en bedrijven om hun Sales en Marketing strategieën te verbeteren en hun klantenpotentieel te maximaliseren.Je rolAls Customer Success Specialist & Project Management Trainee bij...

  • Customer Succes Specialist

    4 dagen geleden

    Amsterdam, Noord-Holland, Nederland Urban Gym Group Voltijd

    Als Customer Succes Specialist bij Urban Gym Group speel je een belangrijke rol in het waarborgen van de beste ervaring voor onze leden. Vanuit ons hoofdkantoor help je onze leden door hun vragen te beantwoorden of hun verzoeken te verwerken.Je kunt een verscheidenheid aan vragen verwachten. Wat is de juiste personal training voor mij? Ik ga verhuizen, kan...

  • Customer Success Strategist

    5 dagen geleden

    Amsterdam, Noord-Holland, Nederland Blue Yonder Voltijd

    Job DescriptionJob Title: Sr Customer Success AdvisorJob Summary:We are seeking a highly skilled and experienced Sr Customer Success Advisor to join our team at Blue Yonder. As a key member of our customer success team, you will be responsible for driving customer success strategies, building long-term relationships with customers, and representing the voice...

  • Junior Customer Success Specialist

    10 uur geleden

    Amsterdam, Noord-Holland, Nederland LOGEX Group B.V. Voltijd

    Onze missieWij vertalen data naar betere zorg. Met onze inzichten maken we de gezondheidszorg betaalbaarder en verbeteren we de ervaring van patiënten en artsen.Je impact en verantwoordelijkhedenJe bouwt en onderhoudt sterke relaties met jouw klanten, verdiept je in hun doelen en helpt klanten om data te vertalen naar betere zorg door optimale inzet van...

  • Customer Success Manager

    5 dagen geleden

    Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

    About the RoleThe Customer Success Manager Associate role at ServiceNow is a key position that requires a strong understanding of customer needs and challenges. As a Customer Success Manager Associate, you will be responsible for overseeing a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow...

  • Customer Success Professional

    5 dagen geleden

    Amsterdam, Noord-Holland, Nederland Assent Voltijd

    Job SummaryAssent is seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will play a critical role in delivering our services to customers on their purchased programs, working with our customers to define and execute on their project plans from start to finish.Key ResponsibilitiesDevelop and nurture lasting...

  • Senior Manager of Customer Success

    5 dagen geleden

    Amsterdam, Noord-Holland, Nederland Workiva Netherlands BV Voltijd

    **Job Summary**As a Senior Manager of Customer Success, you will be responsible for leading the Iberia & Emerging Markets Customer Success Team in EMEA. Your primary goal will be to ensure our customers receive the best possible experience, understand best practices, and continue to grow with Workiva.**Key Responsibilities**Manage the identification of...

  • Customer Success Manager

    4 weken geleden

    Amsterdam, Noord-Holland, Noord-Holland, Nederland Independent Recruiters Voltijd

    Customer Success manager gezocht voor een payroll bedrijf met een absoluut track record in de gastvrijheidsbranche.Functieomschrijving Customer Success Manager – HospitalityDe Customer Success Manager is verantwoordelijk voor:Het sparren met onze relaties;Het volgen van relevante tr

  • German Customer Success Manager

    5 dagen geleden

    Amsterdam, Noord-Holland, Nederland Assent Voltijd

    Job SummaryAssent is seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will play a critical role in delivering our services to customers on their purchased programs, working with our customers to define and execute on their project plans from start to finish.Key ResponsibilitiesDevelop and nurture lasting...

  • German Customer Success Manager

    2 dagen geleden

    Amsterdam, Noord-Holland, Nederland Assent Voltijd

    Job SummaryAssent is seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will play a critical role in delivering our services to customers on their purchased programs, working with our customers to define and execute on their project plans from start to finish.Key ResponsibilitiesDevelop and nurture lasting...

  • Senior Customer Success Strategist

    5 dagen geleden

    Amsterdam, Noord-Holland, Nederland Amplitude Voltijd

    About Amplitude:Amplitude is a leading digital analytics platform trusted by over 2,300 customers, including well-known brands like Atlassian, NBCUniversal, and Shopify. Our commitment to Diversity, Equity & Inclusion fosters an inclusive environment where employees of all backgrounds can thrive.Key Responsibilities:Collaborate with Customer Success Managers...

  • Senior Customer Success Strategist

    5 dagen geleden

    Amsterdam, Noord-Holland, Nederland Amplitude Voltijd

    About Amplitude:Amplitude is a leading digital analytics platform trusted by over 2,300 customers, including well-known brands like Atlassian, NBCUniversal, and Shopify. Our commitment to Diversity, Equity & Inclusion fosters an inclusive environment where employees of all backgrounds can thrive.Key Responsibilities:Collaborate with Customer Success Managers...

  • Lead Customer Success Strategist

    5 dagen geleden

    Amsterdam, Noord-Holland, Nederland Software Improvement Group Voltijd

    Job Overview About Us Software Improvement Group (SIG) is a forward-thinking global technology and consultancy organization dedicated to providing independent software quality assurance solutions. Our mission is to enhance the world by assisting developers and organizations in creating superior software. To achieve this, we are constantly refining and...

  • Customer Success Representative Internship

    5 dagen geleden

    Amsterdam, Noord-Holland, Nederland Webfleet Solutions Voltijd

    **About the Role**We are seeking a highly motivated and driven individual to join our Customer Success team as a Customer Success Representative Intern. As a key member of our team, you will play a vital role in supporting the expansion and retention of our customers.**Key Responsibilities**Assist in managing critical aspects of the customer lifecycle,...

  • Lead Customer Success Strategist

    5 dagen geleden

    Amsterdam, Noord-Holland, Nederland Software Improvement Group Voltijd

    Job Overview About Us Software Improvement Group (SIG) is a forward-thinking global technology and consultancy organization specializing in independent software quality assurance solutions. Our mission is to enhance the world by empowering developers and organizations to produce superior software. To achieve this, we are perpetually refining and...

  • Lead Customer Success Strategist

    5 dagen geleden

    Amsterdam, Noord-Holland, Nederland Software Improvement Group Voltijd

    Job Description About Us Software Improvement Group (SIG) is a forward-thinking global technology and consultancy organization specializing in independent software quality assurance solutions. Our mission is to enhance the world by empowering developers and organizations to produce superior software. To achieve this, we are constantly refining and...

  • Lead Customer Success Strategist

    5 dagen geleden

    Amsterdam, Noord-Holland, Nederland Software Improvement Group Voltijd

    Job Description About Us Software Improvement Group (SIG) is a forward-thinking global technology and consultancy firm dedicated to providing independent software quality assurance solutions. Our mission is to enhance the world by assisting developers and organizations in creating superior software. To achieve this, we are constantly refining and...

  • Lead Customer Success Strategist

    5 dagen geleden

    Amsterdam, Noord-Holland, Nederland Software Improvement Group Voltijd

    Job Overview About Us Software Improvement Group (SIG) is a forward-thinking global technology and consultancy firm dedicated to providing independent software quality assurance solutions. Our mission is to enhance the world by empowering developers and organizations to produce higher quality software. To achieve this, we are consistently refining and...

  • Customer Success Manager

    5 dagen geleden

    Amsterdam, Noord-Holland, Nederland INDG Voltijd

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at INDG. As a key member of our organization, you will be responsible for managing a portfolio of mid-market customers, driving their success, and expanding our customer base.Key ResponsibilitiesManage a book of customers, assuming responsibility for their objectives and...

  • Lead Customer Success Strategist

    5 dagen geleden

    Amsterdam, Noord-Holland, Nederland Software Improvement Group Voltijd

    Job Description About Us Software Improvement Group (SIG) is a forward-thinking global technology and consultancy organization dedicated to providing independent software quality assurance solutions. Our mission is to enhance the world by empowering developers and organizations to produce higher quality software. To achieve this, we are constantly...