Customer Success Representative Internship
2 maanden geleden
**About the Role**
We are seeking a highly motivated and driven individual to join our Customer Success team as a Customer Success Representative Intern. As a key member of our team, you will play a vital role in supporting the expansion and retention of our customers.
**Key Responsibilities**
- Assist in managing critical aspects of the customer lifecycle, including onboarding and contract renewals.
- Support the team in monitoring marketing promotions, ensuring their successful execution, and meeting deadlines to maximize opportunities.
- Collaborate closely with the CSM Team, Sales Support, Customer Support, and other departments.
- Provide valuable feedback to improve internal processes and procedures.
**Requirements**
- Fluency in German and professional business English.
- Strong communication, presentation, problem-solving, and conflict resolution skills.
- Business acumen and commercial understanding.
- Experience or a strong interest in sales or sales-related functions.
- Located in the Netherlands, preferably close to our office in Amsterdam.
- You must be enrolled at a university throughout the duration of the internship.
**What We Offer**
- Flexible work schedule with up to 3 days of remote working.
- An adventure in the cutting-edge SaaS solutions landscape.
- The opportunity to bring forward and experiment with ideas.
- The opportunity to work in a fast-moving, innovative, and international environment.
- On-the-job training.
- A 6-month Internship Agreement.
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