Customer Success Representative Internship

1 maand geleden


Amsterdam, Noord-Holland, Nederland Webfleet Solutions Voltijd

Are you looking to kick-start your career in the Customer Success area? Do you have a keen interest in the fleet management industry and want to contribute to delivering exceptional customer experiences? If you possess strong analytical and problem-solving skills, coupled with a natural aptitude for teamwork and innovation, we have an exciting opportunity for you to grow with our team as a Customer Success Representative Intern.

Main Responsibilities:

  • Support the expansion and retention of Webfleet customers by managing critical aspects of the customer lifecycle, including onboarding and contract renewals;
  • Collaborate closely with the CSM Team, Sales Support, Customer Support, and other departments to ensure successful execution of marketing promotions and meet deadlines to maximize opportunities;
  • Provide valuable feedback to improve internal processes and procedures;

Requirements:

  • Fluency in German and professional business English;
  • Strong communication, presentation, problem-solving, and conflict resolution skills;
  • Business acumen and commercial understanding;
  • Experience or a strong interest in sales or sales-related functions;
  • Located in the Netherlands, preferably close to our office in Amsterdam;
  • You must be enrolled at a university throughout the duration of the internship.

What We Offer:

  • Flexible work schedule with up to 3 days of remote working;
  • An adventure in the cutting-edge SaaS solutions landscape;
  • The opportunity to bring forward and experiment with ideas;
  • The opportunity to work in a fast-moving, innovative, and international environment;
  • On-the-job training;
  • A 6-month Internship Agreement.


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