Client Service Manager
2 dagen geleden
Circana is seeking a highly skilled Client Service Executive to join our team. As a key member of our client-facing team, you will be responsible for delivering exceptional client experiences and ensuring that our clients receive the highest level of service.
Key Responsibilities- Develop and maintain strong relationships with clients to understand their needs and deliver tailored solutions.
- Work closely with cross-functional teams to ensure seamless delivery of data and insights to clients.
- Identify and resolve client issues in a timely and effective manner.
- Collaborate with clients to develop and implement improvement plans to drive business growth.
- Provide training and support to clients on our software and data solutions.
- 2+ years of experience in a client-facing role, preferably in a data-driven industry.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and communicate insights to clients.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
- Proven ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
- Strong technical skills, including proficiency in Excel and BI tools.
We are looking for individuals who embody our shared behaviors, including:
- Staying curious and seeking clarity in complex situations.
- Owning the outcome and taking responsibility for decisions.
- Centering on the client and delivering exceptional service.
- Being a challenger and driving continuous improvement.
- Championing inclusivity and fostering trust in relationships.
Circana offers a dynamic and supportive work environment, with opportunities for growth and development. We provide a competitive salary and benefits package, as well as a range of perks and incentives. If you are a motivated and results-driven individual who is passionate about delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.
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