Global Operations Assistant
2 weken geleden
The Role
We are seeking a highly motivated and enthusiastic individual to join our team as an International Operations Intern at our Depot in Lisse - Amsterdam.
As an International Operations Intern, you will be responsible for providing world-class customer service to our guests, ensuring a seamless and enjoyable experience throughout their road trip.
Key Responsibilities
- Customer Service and Sales: Handle check-ins and check-outs, register guests, process payments, explain campervan functionalities, and upsell road trip extras.
- Back-Office Activities:
- Operations Handling: Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
- Quality Control: Maintain campervans in top condition, identify, and act on possible maintenance or repair needs.
- Support Activities: Support the team in monitoring existing stock, coordinating the fleet of campervans, and troubleshooting operational issues.
- Requirements:
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship.
- You are fluent in English, have a work permit, and a valid driver's license (mandatory).
- You like international environments and meeting new cultures.
- You possess a natural talent for connecting with people and have a strong customer service orientation.
- You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty.
- You want a dynamic internship where you can put theoretical knowledge into practice.
The Indie Commitment
- All internships are compensated, with the amount depending on location, country, and region (accommodation not included).
- Online and on-the-job training to develop relevant skills, including guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.
- International opportunities and possibility of integration in Indie Campers after the internship.
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