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Job Title: Office Support Agent
Job Summary:
Europol is seeking a highly organized and detail-oriented Office Support Agent to provide administrative assistance to our team. The successful candidate will be responsible for performing general secretarial and office support tasks, including managing common mailboxes, handling incoming and outgoing internal and external mail, and handling telephone calls.
Key Responsibilities:
- Perform general secretarial and office support tasks;
- Manage common mailboxes and handle incoming and outgoing internal and external mail;
- Handle telephone calls and respond to inquiries;
- Assist with the preparation of meetings and follow-up, including preparation of documents and taking minutes;
- Keep track of pending files and monitor outstanding tasks, deadlines, and requests;
- Perform any other duties in the area of competence as assigned by line management.
Requirements:
- Be a national of one of the Member States of the European Union and enjoy full rights as a citizen;
- Have fulfilled any obligations imposed by the applicable laws on military service;
- Produce appropriate character references as to his or her suitability for the performance of the duties;
- Be physically fit to perform the duties pertaining to the position;
- Produce evidence of a thorough knowledge of one of the languages of the Union and a satisfactory knowledge of another language of the Union to the extent necessary for the performance of the duties.
Selection Criteria:
- Recent secretarial and/or practical office support experience;
- Recent experience in drafting secretarial correspondence in English;
- Diary management experience;
- Experience using office support software (spreadsheets, email, word processing, presentations);
- Experience organizing meetings.
Working at Europol:
Europol is an international organization that brings together law enforcement agencies from across Europe to fight crime and terrorism. As an Office Support Agent at Europol, you will be part of a dynamic and diverse team that is dedicated to making a difference in the lives of citizens across Europe.