Highly Skilled Customer Service Professional
5 dagen geleden
Speedlink is a leading company that specializes in Special Services. We are seeking highly skilled customer service professionals to join our team.
The successful candidate will be responsible for processing information into relevant systems in a timely and accurate manner. This will enable perfect invoices on time, reducing order to cash and purchase to pay lead time across all customer segments and lines of business.
We are looking for candidates who have the following skills:
- Fluency in written and spoken English, with the ability to communicate in Dutch
- Secondary vocational education (NL MBO-)
- Working knowledge of Microsoft Office
- Experience in customer service, administration, reporting, and general support
The ideal candidate will have experience in calculating and registering costs and revenues for shipments, as well as performing specific counting activities. They will also be able to provide IOD's / POD's upon request, perform invoicing activities, and deal with invoice queries, disputes, and claims.
In addition, the candidate will be responsible for supporting timely and accurate customs administration, providing updated reports for internal and external purposes sourced from relevant reporting tools, and contributing to maximizing Special Services revenue, margin, service quality, and customer satisfaction.
We offer an estimated salary of 45,000 EUR per year, depending on location and experience. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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