Customer Service Representative
6 dagen geleden
At World Courier Holland B.V., we are seeking a highly skilled Customer Service Representative to join our team in The Netherlands.
We offer a dynamic and collaborative work environment with a great culture, where you will have the opportunity to work independently and as part of a team.
As a Customer Service Representative, you will be responsible for the end-to-end logistical coordination of complex, urgent, and potentially life-saving shipments every day.
Key responsibilities include:
- Communication and contact with customers and prospects
- Developing customer relationships
- Planning and executing shipment orders
- Preparing and submitting written quotes to customers
- Providing customer-specific reporting
- Being a key player in booking and cutting waybills
- Receiving and replying to enquiries via email, phones, and our internal IT system
- Monitoring and tracking ongoing shipments, reacting to any deviations
- Communicating temperature results as soon as possible after delivery, checking and noting any deviations
- Working with regulations (ADR/DGR/IATA) as well as local laws and guidelines
- Building and maintaining relationships with other World Courier offices, clients, agents, airlines, handling agents, and suppliers
Requirements include:
- Ability to communicate effectively both orally and in writing
- Strong interpersonal skills, team player, and quick learner
- Strong organizational skills; attention to detail
- Ability to resolve issues quickly and efficiently
- Ability to represent a positive and professional image
- Ability to learn fast in new platforms or systems
- Ability to work independently and self-organized
We offer a competitive salary and benefits package, including basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources. Additional country-specific benefits may be provided.
This is a full-time position with a dynamic and collaborative work environment. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply.
-
Customer Service Representative
2 weken geleden
Hoofddorp, Noord-Holland, Nederland Speedlink VoltijdCustomer Service RepresentativeSpeedlink is seeking a skilled Customer Service Representative to join their Special Services team. The ideal candidate will be responsible for processing information into relevant systems, ensuring timely and accurate invoicing, and providing exceptional customer service.Key Responsibilities:Process shipment data in relevant...
-
Customer Service Representative
6 dagen geleden
Hoofddorp, Noord-Holland, Nederland Speedlink VoltijdCustomer Service RepresentativeAt Speedlink, we are seeking a skilled Customer Service Representative to join our team. As a key member of our Customer Service department, you will be responsible for managing logistical flows and providing exceptional customer service.Key Responsibilities:Provide customers with information regarding rates and services.Making...
-
Customer Service Representative
2 weken geleden
Hoofddorp, Noord-Holland, Nederland Speedlink VoltijdCustomer Service RepresentativeAt Speedlink, we are seeking a highly skilled Customer Service Representative to join our dynamic team. As a key member of our Customer Service department, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty.Key Responsibilities:Respond to customer inquiries and...
-
Customer Service Representative
7 dagen geleden
Hoofddorp, Noord-Holland, Nederland Speedlink VoltijdCustomer Service RepresentativeAt Speedlink, we are seeking a skilled Customer Service Representative to join our team. As a key member of our Customer Service department, you will be responsible for ensuring seamless logistical flows. Your primary focus will be on providing exceptional customer service, working closely with our customers, colleagues, and...
-
Customer Service Representative
4 weken geleden
Hoofddorp, Noord-Holland, Nederland World Courier Holland B.V. VoltijdJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team in The Netherlands. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and logistical coordination for complex, urgent, and potentially life-saving shipments.ResponsibilitiesCommunicate effectively with...
-
Customer Service Representative
4 weken geleden
Hoofddorp, Noord-Holland, Nederland World Courier Holland B.V. VoltijdJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at World Courier Holland B.V. in The Netherlands. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and logistical coordination for complex, urgent, and potentially life-saving...
-
Customer Service Representative
3 weken geleden
Hoofddorp, Noord-Holland, Nederland World Courier Holland B.V. VoltijdJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team in The Netherlands. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and logistical coordination of complex shipments.ResponsibilitiesCommunicate effectively with customers and prospects via phone, email,...
-
Customer Service Representative
1 maand geleden
Hoofddorp, Noord-Holland, Nederland World Courier Holland B.V. VoltijdJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team in The Netherlands. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and support to our clients in the pharmaceutical industry.ResponsibilitiesCommunicate effectively with customers and prospects via...
-
Customer Service Representative
4 weken geleden
Hoofddorp, Noord-Holland, Nederland World Courier Holland B.V. VoltijdJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team in The Netherlands. As a key member of our Customer Service team, you will be responsible for the end-to-end logistical coordination of complex, urgent, and potentially life-saving shipments every day.ResponsibilitiesCommunicate effectively with customers and...
-
Customer Service Representative
1 week geleden
Hoofddorp, Noord-Holland, Nederland Cencora VoltijdJob SummaryWe are seeking a skilled Customer Service Representative to join our team in The Netherlands. As a key member of our Customer Service team, you will be responsible for the end-to-end logistical coordination of complex, urgent, and potentially life-saving shipments every day.Responsibilities Communicate and contact with customers and prospects...
-
Customer Service Representative
1 week geleden
Hoofddorp, Noord-Holland, Nederland World Courier Holland B.V. VoltijdJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team in The Netherlands. As a key member of our Customer Service team, you will be responsible for the end-to-end logistical coordination of complex, urgent, and potentially life-saving shipments every day.ResponsibilitiesCommunicate and contact with customers and...
-
Customer Service Representative
2 weken geleden
Hoofddorp, Noord-Holland, Nederland World Courier Holland B.V. VoltijdJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team in The Netherlands. As a key member of our Customer Service team, you will be responsible for the end-to-end logistical coordination of complex, urgent, and potentially life-saving shipments.ResponsibilitiesDevelop and maintain strong relationships with customers and...
-
Customer Service Representative
3 weken geleden
Hoofddorp, Noord-Holland, Nederland World Courier Holland B.V. VoltijdJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team in The Netherlands. As a key member of our Customer Service team, you will be responsible for the end-to-end logistical coordination of complex, urgent, and potentially life-saving shipments every day.ResponsibilitiesCommunicate effectively with customers and...
-
Customer Service Representative
4 weken geleden
Hoofddorp, Noord-Holland, Nederland World Courier Holland B.V. VoltijdJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team in The Netherlands. As a key member of our Customer Service team, you will be responsible for the end-to-end logistical coordination of complex, urgent, and potentially life-saving shipments every day.ResponsibilitiesCommunicate and contact with customers and...
-
Customer Service Representative
2 weken geleden
Hoofddorp, Noord-Holland, Nederland Speedlink VoltijdCustomer Service AgentWe are seeking a highly skilled and experienced Customer Service Agent to join our team at Speedlink. As a Customer Service Agent, you will be responsible for managing logistical flows and providing exceptional customer service to our international customers, colleagues, and suppliers.Key Responsibilities:Provide customers with accurate...
-
Customer Service Representative
2 dagen geleden
Hoofddorp, Noord-Holland, Nederland World Courier Holland B.V. VoltijdJob SummaryWe are seeking a Customer Service Representative to join our team in The Netherlands.Key ResponsibilitiesCommunicate and contact with customers and prospects.Develop customer relationships.Plan and execute shipment orders.Prepare and submit written quotes to customers.Provide customer-specific reporting.Be a key player in booking and cutting...
-
Customer Service Representative
1 maand geleden
Hoofddorp, Noord-Holland, Nederland Speedlink VoltijdCustomer Service AgentWe are seeking a skilled Customer Service Agent to join our team at Speedlink. As a Customer Service Agent, you will be responsible for managing logistical flows and providing exceptional customer service.Key Responsibilities:Provide customers with accurate information regarding rates and services.Process bookings and monitor shipments...
-
Customer Service Representative
1 maand geleden
Hoofddorp, Noord-Holland, Nederland Speedlink VoltijdCustomer Service AgentWe are seeking a skilled Customer Service Agent to join our team at Speedlink. As a Customer Service Agent, you will be responsible for managing logistical flows and providing exceptional customer service.Key Responsibilities:Provide customers with accurate information regarding rates and services.Process bookings and monitor shipments...
-
Customer Service Representative
4 weken geleden
Hoofddorp, Noord-Holland, Nederland Speedlink VoltijdCustomer Service AgentWe are seeking a skilled Customer Service Agent to join our team at Speedlink. As a Customer Service Agent, you will be responsible for managing logistical flows and providing exceptional customer service.Key Responsibilities:Provide customers with accurate information regarding rates and services.Process bookings and monitor shipments...
-
Customer Service Representative
4 weken geleden
Hoofddorp, Noord-Holland, Nederland Speedlink VoltijdCustomer Service AgentWe are seeking a skilled Customer Service Agent to join our team at Speedlink. As a Customer Service Agent, you will be responsible for managing logistical flows and providing exceptional customer service.Key Responsibilities:Provide customers with accurate information regarding rates and services.Process bookings and monitor shipments...
