Customer Service Representative

4 weken geleden


Hoofddorp, Noord-Holland, Nederland Speedlink Voltijd

Customer Service Representative

At Speedlink, we are seeking a highly skilled Customer Service Representative to join our dynamic team. As a key member of our Customer Service department, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and up-to-date information regarding rates and services.
  • Maintain accurate records of customer interactions and shipments.
  • Collaborate with colleagues and suppliers to ensure seamless logistical flows.
  • Identify sales signals and pass them on to the sales department.

Requirements:

  • Completed MBO education and availability to work 40 hours per week.
  • At least 3 years of experience in a similar position, preferably in the logistics sector.
  • Fluency in Dutch and English, with Spanish, German, and/or French being an advantage.
  • Action-oriented and able to resolve problems efficiently.
  • Excellent communication skills and ability to convey information effectively.
  • Proficiency in Office 365.

What We Offer:

As a Customer Service Representative at Speedlink, you will have the opportunity to work in a dynamic and entrepreneurial environment. We offer a competitive salary and a chance to grow with our company. You will work in shifts between 7:00 and 21:00, and we value humor and collegiality in our team.

Speedlink is a company that prioritizes customer satisfaction and employee well-being. If you are looking for a challenging and result-oriented position, where you can make a real impact, then this is the perfect opportunity for you.



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