Mid Office Banking Specialist at BMG
3 weken geleden
We are seeking a highly skilled Mid Office Banking Specialist to join our team at ING. As a key member of our Client Services team, you will be the first point of contact for international clients on all operational matters.
Key Responsibilities:
- Provide excellent client support on sensitive international payments with complex routing and interest calculations.
- Accurately process incoming (FX) payments and assess payment execution in accordance with cash pool balances and customer limits.
- Collaborate with the Back Office and Treasury department to offer full support on customers' Netting cycles, including preliminary and final runs, limit excess procedures, and FX payments and receivables.
- Support customers in using self-service portals in our banking platform, Megabank, and maintain customer and account data with high quality standards.
About the Team
You will be part of a dynamic team that values initiative, entrepreneurship, and customer-centricity. Our team is dedicated to providing top-notch service skills in a highly professional organization.
Requirements
- Current residency in the Netherlands is required.
- Completed university (Bachelor) education.
- Experience with international (FX) payments, cash pool, and/or netting in a banking environment is a plus but not essential.
- Fluent command of the English language. Dutch is a plus but not essential.
- Customer focus, attention to details, teamwork, planning, and organizing, persuasiveness.
What We Offer
- A salary tailored to your qualities and experience.
- 12-month contract with a view to extend.
- 36 or 40 hour workweek.
- Individual leave: 24+2 individual holiday days based on 36 hr workweek.
- Diversity leave: 3 days per year (1.5 paid, 1.5 unpaid).
- CSR days: up to 2 days per year to actively engage in society by volunteering.
- 13th month salary.
- 8% Holiday payment.
- Individual Savings Contribution (BIS), 3.5% of your gross annual salary.
- Mobility card.
- Attractive pension scheme.
- Hybrid working to blend home working for focus and office working for collaboration and co-creation.
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