Mid Office Banking Specialist at BMG

3 weken geleden


Amsterdam, Noord-Holland, Nederland ING Voltijd
About the Role

We are seeking a highly skilled Mid Office Banking Specialist to join our team at ING. As a key member of our Client Services team, you will be the first point of contact for international clients on all operational matters.

Key Responsibilities:

  • Provide excellent client support on sensitive international payments with complex routing and interest calculations.
  • Accurately process incoming (FX) payments and assess payment execution in accordance with cash pool balances and customer limits.
  • Collaborate with the Back Office and Treasury department to offer full support on customers' Netting cycles, including preliminary and final runs, limit excess procedures, and FX payments and receivables.
  • Support customers in using self-service portals in our banking platform, Megabank, and maintain customer and account data with high quality standards.

About the Team

You will be part of a dynamic team that values initiative, entrepreneurship, and customer-centricity. Our team is dedicated to providing top-notch service skills in a highly professional organization.

Requirements

  • Current residency in the Netherlands is required.
  • Completed university (Bachelor) education.
  • Experience with international (FX) payments, cash pool, and/or netting in a banking environment is a plus but not essential.
  • Fluent command of the English language. Dutch is a plus but not essential.
  • Customer focus, attention to details, teamwork, planning, and organizing, persuasiveness.

What We Offer

  • A salary tailored to your qualities and experience.
  • 12-month contract with a view to extend.
  • 36 or 40 hour workweek.
  • Individual leave: 24+2 individual holiday days based on 36 hr workweek.
  • Diversity leave: 3 days per year (1.5 paid, 1.5 unpaid).
  • CSR days: up to 2 days per year to actively engage in society by volunteering.
  • 13th month salary.
  • 8% Holiday payment.
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary.
  • Mobility card.
  • Attractive pension scheme.
  • Hybrid working to blend home working for focus and office working for collaboration and co-creation.


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