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Housekeeping Administrative Specialist
2 maanden geleden
Job Overview
Anantara is seeking a skilled administrative professional to support our Assistant Housekeeping Executives and Housekeeping Executive in their operational duties within the Housekeeping department.
The key responsibilities of this position include:
- Coordinating the work schedules of team members and external personnel;
- Updating and modifying schedules to maintain a clear overview of employee leave and time-off;
- Utilizing the SAP system to procure necessary supplies and equipment for housekeeping functions;
- Overseeing and managing costs related to linen usage, including acquisition, laundering, and replacement;
- Documenting and processing charges associated with housekeeping services billed to guest accounts;
- Administering productivity reports to assess and enhance the efficiency of the housekeeping team;
- Supervising the LQA audit process to ensure compliance with quality standards in the housekeeping department;
- Maintaining accurate daily attendance records for team members, ensuring proper sign-in and sign-out protocols;
- Managing the inventory, distribution, and maintenance of all linens utilized in the hotel;
- Overseeing the organization of lockers in changing areas for all team members;
- Monitoring and managing the stock of housekeeping supplies, including conducting monthly inventory assessments.
Required Qualifications
- Friendly demeanor and punctuality;
- Ability to remain composed under pressure and maintain organization;
- Previous experience in luxury hospitality is advantageous;
- Flexibility to work varied hours, including weekends and public holidays;
- Proficient in Excel and familiar with internal systems such as SAP and GoTickin;
- Experience in multicultural environments and effective communication skills;
- Strong communication abilities and proficiency in English; knowledge of Dutch is a plus.
